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At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience for all by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify , optimize , and solve problems holistically with technology built by healthcare experts—driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

What You’ll Do

Objectives

+ Operate production environments by monitoring availability and taking a holistic view of system health

+ Build software and systems to manage platform infrastructure and applications (IaC)

+ Improve reliability, quality, cost, and time-to-market of our suite of software solutions

+ Measure and optimize system performance

+ Provide primary operational support and engineering for multiple large-scale distributed software applications

Responsibilities

+ Work with a team of DevOps and Site Reliability Engineers to implement DevOps culture, infrastructure reliability, and collaborate to solve day-to-day problems

+ Work with development teams and outside contractors to enhance and support existing business applications that focus on health analytics

+ Participate in system design consulting, platform management, and capacity planning

+ Balance feature development speed and reliability with well-defined service-level objectives

+ Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and reliability troubleshooting

+ Help optimize costs and ensure compliance with enterprise security and audit requirements

+ Spend time on an alternating on-call schedule to troubleshoot and resolve infrastructure problems

What You’ll Bring to Zelis

Required skills and qualifications

+ Amazon Web Services such as EC2, VPC, S3, IAM, EKS, ECS, Lambda, RDS

+ Infrastructure as Code (IaC) using CloudFormation, Terraform, Puppet, or equivalents

+ Docker and containerization experience for development and continuous integration

+ Kubernetes cluster administration and related continuous delivery systems

+ Support of applications written in Ruby, C#, Python, Rust

+ Logging and monitoring tools such as Datadog, Prometheus, Grafana, or ELK

+ Management of load balancers using HaProxy and ELB

+ Linux system administration and networking

+ Bash scripting and knowledge of high-level programming languages such as Javascript or Python

+ Continuous integration tools such as Github Actions, CircleCI, or Gitlab CI

+ Continuous deployment tools such as Jenkins, AWS Code Pipeline, Gitlab

+ Administration and performance tuning of postgres databases

+ Configuration management using Ansible and Packer

Preferred skills and qualifications

+ Performance tuning systems with high volume traffic, large data sets, and complex data analytics queries

+ Big Data solutions such as Spark, EMR, and Redshift

+ Management of multi-account AWS organizations with AWS Control Tower

+ Tableau administration

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected] .

Disclaimer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.