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**Job Type:** Regular

**Time Type:** Full time

**Work Shift:** Day (United States of America)

**FLSA Status:** Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Summary: Responsible for the daily operations of the Clinical Research Center laboratory including both administrative duties and direct involvement in the research endeavors of the lab. Learn and/or validate a variety of methodologies as required by a range of scientific approaches in support of clinical operations and/or research protocols. Authors protocol specific documents for staff, oversees lab related activities by other center staff members and maintains necessary records of laboratory operations. Supports processing multiple sample types as well as extraction of differing types of cells in preparation for analysis procedures by other laboratories. Communicates with other labs, including the BIDMC main clinical laboratory, to ensure correct processing and quality of procedures. Responsible for the ongoing quality assurance of various procedures using current technologies and oversees the center’s sample tracking systems.

Job Description:

Essential Responsibilities:

1. Independently responsible for the daily operations of the laboratory including both administrative duties and direct involvement in the research endeavors of the lab.

2. Coordinates and oversees the work of research personnel; implements research schedules and ensures the quality of lab procedures.

3. Remains current in the technologies used in the lab and participates in improving operations of the lab, both administratively and scientifically. Recommends and implements changes.

4. Supervises, orients and trains staff; ensures compliance to lab safety guidelines and accurate record keeping. May oversee lab equipment needs, inventory and the ordering of common lab supplies..

Required Qualifications:

1. Bachelor's degree in Life Sciences or Related Field required. Master's degree preferred.

2. 5-8 years related work experience required.

3. BA/BS and 5-7 years' progressively more resonsible experience OR MA/MS and 5+ years experience

4. Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases.

Competencies:

1. **Decision Making:** Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.

2. **Problem Solving:** Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.

3. **Independence of Action:** Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager.

4. **Written Communications:** Ability to communicate clearly and effectively in written English with internal and external customers.

5. **Oral Communications:** Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

6. **Knowledge:** Ability to demonstrate in-depth knowledge of concepts, practices and policies with the ability to use them in complex varied situations.

7. **Team Work:** Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.

8. **Customer Service:** Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity** **Employer/Veterans/Disabled