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Responsibilities

This job is responsible for Participating and supporting all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff. Follows diet manual handbook and diet spreadsheets to ensure therapeutic meal compliance with prescribed diet order.

+ Prepares and serves food within guidelines of menu and dietary requirements using required kitchen utensils and equipment. Maintains knowledge of recipe ingredients to respond to food allergy questions or requests.

+ Follows healthcare food service industry standards, regulations, guidelines and procedures including monitoring and maintaining food temperatures during cooking, holding, and storage processes; avoids cross contamination of foods and adheres to personal hygiene requirements; maintains proper labeling of food products and ensures storage of food equipment, and machinery per regulations and facility guidelines.

+ Follows organizational standards and guidelines for a high quality patient and customer experience; ensures proper meal portioning and an aesthetically pleasing presentation; provides service recovery efforts and escalates to leadership as needed.

+ May be responsible for one or more of the following: • Following therapeutic diet modifications and guidelines including allergy restrictions for all patient meal trays, nourishment, snacks and supplements • Printing, providing and following production tool and/or electronic meal tallies/differentials for food preparation • Explaining basic therapeutic diet orders and menus and responding to questions from patients and family members. Escalating additional patient nutrition questions or needs to appropriate clinical support team members. • Collecting patient food preferences and ensuring compliance with prescribed diet orders. Distributing food preferences to the kitchen for menu planning in a timely manner. • Operating electronic diet office software and tools following established procedures and protocols. • Navigating electronic health records to access patient diet orders and nutritional reports. • Supports / performs all department tasks as needed, including general cleaning of equipment and work areas (e.g., cleaning the tray line, equipment, coolers, office area, and emptying trash cans, etc.)

Performs related duties as required.

"We deliver inspired people to do meaningful work."

Qualifications

We require

+ High School Diploma/GED or equivalent combination of education and experience, and two years food service experience.

Licensure/Certification

+ Current (within the past 12 months) ServSafe® Allergen and Food Service Handler Certifications. If not currently certified, certification to be obtained within 30 days of hire.

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package, and the opportunity to live in one of the most livable cities in the nation, you will find that an opportunity with Team Medicine is one worth taking.

We are an equal opportunity/affirmative action employer.

Overview

Virginia Mason Franciscan Health brings together two award winning health systems in Washington state. CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report. CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the regions most prestigious experts and innovative treatments and technologies.

Pay Range

$22.00 - $29.52 /hour

We are an equal opportunity/affirmative action employer.