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Summary The Application Administrator supports mission critical applications for the Clerk's Office, including chambers staff, and the U.S. Probation and Pretrial Services Office located throughout the District of Arizona. Support activities encompass locally developed custom software, national applications (CM/ECF, JMS, PACTS, etc.), applications developed by other federal courts, and commercially available software solutions. Regular administrative responsibilities include database and application Responsibilities The Systems Technology Division provides technical customer support to all court units (Clerk's Office, including judges and chambers staff, and the U.S. Probation and Pretrial Services Office) in the District of Arizona. Our customer base is approximately 600 employees that are spread across four locations. We oversee multiple data centers, telecommunications and networking infrastructure, and a large fleet of customer devices (iPads, iPhones, Windows laptop computers). We also oversee and support an application catalog of locally developed applications, off the shelf software, and nationally supported systems. The Application Administrator is responsible for the operation, maintenance and enhancement of the software applications that support the mission of the District of Arizona. The applications consist of locally developed custom software, national applications (CM/ECF, JMS, PACTS), applications developed by other federal courts, and commercially available software solutions. Key areas of knowledge and skill include, but are not limited to, the following areas: Microsoft Products: SharePoint, Power Platform, Office 365, Microsoft IIS Databases: Microsoft SQL, IBM Informix, MySQL Programming Languages: C#, JavaScript (React, Angular, Telerik), Drupal, Python, .Net Reporting Tools: Crystal Reports, Business Objects, Reportal Regular administrative responsibilities include, routine database and application maintenance, security vulnerability mitigation, customer issue resolution, development and implementation of custom web-based applications, development and maintenance of interfaces between locally developed and national supported judiciary applications, and custom report development. The application administrator may also perform Windows Server and Linux operating system administrative duties. The successful candidate must have a keen eye for detail and a strong customer service orientation. Requirements Conditions of Employment BACKGROUND INVESTIGATION OR CLEARANCE SPECIAL REQUIREMENTS: DRUG TESTING Qualifications To qualify at the CL 28 level, the applicant must have two years specialized experience, including one year equivalent to work at the CL 27. Specialized experience is progressive experience that has provided the applicant with the key areas of knowledge and skills needed to perform this positionâs duties successfully. For this position, the applicant must have a minimum of two years specialized work experience that demonstrates their ability to work with applications in all phases of the ITIL Application life cycle. Education at the masterâs degree level or two years of graduate study may be substituted for required specialized experience if obtained in a field directly related to the subject matter of this position. TECHNICAL QUALIFICATIONS: Preference will be given to those candidates who possess progressive technical experience developing and supporting web-based applications in the following environments/languages. Microsoft Visual Studio/ASP.Net, C#, SharePoint, SQL, JavaScript (React, Angular, Telerik), HTML, and Drupal. Experience with server operating systems and database products including Red Hat Enterprise Linux, Windows server (2012 and above), Microsoft SQL Server, MySQL, and Informix Dynamic Server is preferred. Server Studio and Microsoft IIS experience is desirable, as is experience with off-the-shelf reporting tools including Crystal Reports, Business Objects, and RePortal. A working knowledge of the Microsoft ecosystem, including power platform, and related robotic process automation (RPA) tools is highly desired. Preference will be given to those candidates whose experience provides evidence of strong customer service skills; the ability to work collaboratively with clients, team members, and managers; the ability to handle multiple priorities in a fast-paced environment; and the ability to follow an assigned project through to completion. A bachelor's degree from an accredited university or college is also preferred. Education EDUCATION: High school diploma or general education equivalent. A bachelor's degree from an accredited university or college is preferred. Additional Information This job is being filled by an alternative hiring process and is not in the competitive civil service.