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Markets Support Specialist- Global Markets Operations - Global Operations

New York, New York

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade.

Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions.

Job expectations include being customer oriented and data driven, while focusing on continuous improvement.

As part of the Americas Equity Trade Control team, the candidate will be responsible for providing operational trade support across an exciting and fast paced set of Equities businesses.

This individual will partner closely with Sales/Trading and broader Global Markets teams to deliver operational support across the lifecycle of a trade.

This role provides direct exposure to several lines of business and is uniquely positioned within Global Markets Operations to influence front to back operational processes, improve controls and drive change

Responsibilities:

+ Perform critical operational functions including equity swaps and derivatives lifecycle management, corporate action processing, trade allocations, amendments, and reconciliations

+ Responsible for the analysis and resolution of a wide variety of complex products that may require special handling or exception reporting

+ Manage ad hoc requests from trading, sales and client(s) with tight timelines

+ Collaborate across Global Markets teams (ops, trading, sales, risk, credit, COOs, legal, compliance, technology) to resolve issues quickly and minimize risk impact

+ Support strategic initiatives and proactively identify improvement opportunities to increase efficiencies and reduce risk

+ Partner with global peers in to ensure seamless and consistent global front to back support model

+ Leverage understanding of the performance drivers for the GBAM businesses to create value add analysis and lead strategic insights

+ Maintain trading book, instrument and client reference data

+ Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management

+ Provides simplified client interactions and deepens client relationships across Global Banking and Markets' clients

+ Completes accurate, timely clearing and settlement of trades with internal and external counterparties including reconciliation management and governance of trade fails and breaks

+ Performs tasks accurately during high volume periods in a team environment

+ Improves and simplifies the client experience, reducing manual touchpoints

+ Supports the implementation of new processes to improve the overall business operating model

+ Identifies and flags potential risks in a timely manner

Required Skills:

+ High level knowledge of cash equities, equity swaps, and/or equity derivatives products

+ Requires general product knowledge of financial instruments relevant to the area supported and across related asset classes

+ General knowledge of equity markets and lifecycle management processing of in scope products

+ Attention to detail and a control mindset

+ Intellectually curious, takes initiative, and operates with urgency

+ Advanced knowledge of Excel and MS Office suite

+ Ability to work well in a team environment

+ Ability to multi-tasking and work in a high pressured environment

+ Demonstrated ability to drive change and tasks to completion

+ Excellent written and verbal communication/presentation skills

Desired Skills and Experience:

+ Enthusiastic, keen to learn and quick to gain an understanding of complex issues and concepts

+ Understands operational activities related to Trade Support functions

+ Bachelor degree or substantially equivalent business experience

+ General knowledge of operational processing and risk control skills including the ability to build well-controlled spreadsheets and source appropriate and meaningful data

+ Self-starter with outstanding problem solving skills.

+ Excels at ‘getting things done’ with minimal direction.

+ Take responsibility for delivering high quality work

+ Ability to thrive in a dynamic, team-oriented environment – both work closely with senior members of the team and work independently

+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

+ Excels in working among diverse viewpoints to determine the best path forward

+ Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

+ Commitment to challenging the status quo and promoting positive change.

+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

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Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.