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Service Operations Manager
- Insight Global (Bethel, CT)
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Job Description
Our client is one of the largest security system integrators in the US and they are in a rapid growth phase. Due to this, they are looking for a Service Manager to cover the eastern portion of all their banking security service operations. This person will play a critical role in managing and leading the service business for this vertical and will have 8 direct reports, and anywhere between 80 to 110 indirect reports. Outside of the service operations responsibilities, they are looking for someone to help drive and emphasize culture growth, accountability, and delivering on all results. They need to have a growth mindset and have to ability to bring new ideas to the business to expand their footprint to customers. In this role, this person will oversee service sales, and efficiency of new strategy implementation. This person will have a huge focus on revenue, growth, and margin goals.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
8+ years of service-based leadership experience.
Security Integration / banking security would be huge.
Extensive experience as a people manager/leader.
Both direct and indirect reports.
Experience managing an entire line of business or business vertical.
Expereince creating sales and growth strategies for the business.
Experience maintaining and growing customer relationships.
Territory management experience.
BA in related field. Banking security experience.
Security hardware experience. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
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