• Field Service Engineer

    Actalent (Cleveland, OH)


    Job Description

    Install machine tools products:

    - Install and demonstrate new machines in customer plants, including electrical or mechanical check-outs, set up, tooling, operation and programming.

     

    - Prepare and submit demonstration reports accurately and promptly.

    Service machine tools products:

    - Perform basic electrical/electronic, or mechanical, or hydraulic problem diagnosis and repair in customer's plants during warranty period

     

    - Cross-train on mechanical, electrical & electronic maintenance

     

    - Advise and assist customers with most operations and programming problems during warranty period

     

    - Perform most maintenance work and provide basic assistance needed by customer following warranty period

     

    - Advise and assist in selection and ordering of tools and repair parts

     

    - Prepare and submit weekly service time and expense reports accurately and promptly

     

    - Attend schools, seminars, and conferences to keep up with updates

     

    - Train customer personnel in processing, tooling, operating, and servicing of all products

    Skills & Qualifications

    - Associate’s degree in related field or other engineering discipline preferred. Mechatronics degree would be ideal.

     

    - 1-4 years experience with machine tools maintenance or related experience and/or training; or equivalent combination of education and experience.

     

    - Understanding of electrical, mechanical, hydraulic, and laser systems. Knowledge of electrical diagnostic instruments and shop/hand tools.

     

    - Ability to read mechanical/electrical schematics and blueprints and diagnose/troubleshoot electromechanical devices.

     

    - Experience with CNC equipment is a PLUS

     

    - Robotics experience is a PLUS

     

    - Requires up to 90% travel (mostly within North America, occasional annual trainings at HQ in Japan).

     

    - Must have a valid passport (or be working toward getting one) and a valid drivers license with a clean driving record

     

    - 2-4 years of experience will be considered Level 1

    - 4+ years of experience will be considered Level 2

    For questions or can also apply by contacting Christopher Davis at chridavi @actalentservices.com

    Pay and Benefits

    The pay range for this position is $62400.00 - $72800.00/yr.

     

    Company benefitsMedical, dental and vision are very affordable and begins after 30 days of employment120 Hours (3 weeks) of PTO begins after 90 days and is prorated based on the month you start and renewed in January3 floating holidays per year$150/month gym reimbursement2 bonuses per year based on company and individual performance401K match 50% up to 4% of salaryProfit sharingLife insurance

     

    Workplace Type

     

    This is a fully onsite position in Cleveland,OH.

     

    Application Deadline

     

    This position is anticipated to close on Jun 7, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.