• Senior Access Engineer

    Insight Global (Birmingham, AL)


    Job Description

    One of our customers is in need of a Senior Access Engineer to join their team. This individual will provide and maintain highly specialized IT solutions and will serve as liaison between the end users and other network resources. They will analyze and document the business needs of project stakeholders in developing detailed business requirements for new and existing systems and/or network elements. They will use communication, analytical and problem-solving skills during the system development life cycle to maximize the benefit of all resources.

    Responsibilities:

    -Works closely and effectively with various departments including, but not limited to, Broadband Field Services, the Network Operations Control Center (NOCC), the Consumer Call Center, and Technicians in order to develop and maintain IPTV infrastructure with a keen focus on network integrity and network survivability.

     

    -Develops and maintains effective communications and working relationships and appropriately trains personnel and shares information with other departments to ensure cross functional transfer of knowledge company-wide.

     

    -Remains available for network repairs, installations, and potentially unforeseen or unplanned circumstances on a 24x7 basis when requested.

     

    We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

     

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

     

    Skills and Requirements

     

    -7+ years of professional experience with advanced network access technologies in the Telco space, specifically troubleshooting and configuring PON (Passive Optical Network) fiber and OSI Layer 3 model -GPON (Gigabit Passive Optical Network) / XGS PON

     

    -Advanced knowledge of IP MPLS networks and other network protocols such as ERPS, DNS, DHCP, etc.

     

    -CCNA certification -Red Hat Linux experience

     

    -Python scripting

    -CCNP Certification null

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].