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Are you looking for a position that will offer a diverse work day? The Operations Manager for Unity House of Troy's Community Resources program would be the position for you! This position will combine supervision of staff and assisting participants throughout your work day!

Responsibilities:

Coordinate daily activities of the Community Resources first floor.

Coordinate main access to the entire building.

Assist with putting policies and procedures in place.

Promote safety to help decrease the probability of negative interactions amongst building visitors and/or Unity House employees.

Assist with de-escalation of intense situations if they arise.

Promote an environment of inclusion and belonging.

Requirements :

Must have a High School Diploma or GED. 2 years relevant job experience. At least 1 year supervising staff. Clean & valid NYS driver license required. Excellent customer service skills is a must as you will interact with the public frequently. Strong verbal, interpersonal, and de-escalation skills. Must be comfortable working with diverse populations . Must be comfortable using technology. Knowledge of services available to participants and how to obtain them, preferred. Must have reliable transportation.

Benefits :

Generous time off benefits including 13 paid days off in your first year for full time employment (increases every year)

56 hours of NYS Sick Leave

10 paid holidays plus 2 floating holidays

Major medical leave

Medical/dental/vision/life insurance

403b (you can contribute right away) company contributions begins after one year of employment

Tuition reimbursement

50% reduction in childcare tuition at A Child's Place.

Plus, gym, tuition and cell phone discounts

Come work for an agency that cares about their employees and community!

Unity House is a Rensselaer County-based human service agency that provides a wide range of services to meet the otherwise unmet needs of people in our community who are hurting and struggling. We assist those who are living in poverty, adults living with mental illness or HIV/AIDS, victims of domestic violence, and children with developmental delays. We work to achieve social justice in our community and to create a better understanding of those we serve.

As An Equal Opportunity Employer, we commit ourselves to recruiting, hiring, training, and promoting persons in all job classifications without regard to race, color, age, sex, creed, disability, gender identity or expression, sexual orientation, predisposing genetic characteristics national origin, domestic violence victim status, familial status, marital status, military status, pregnancy related condition, arrest and/or criminal conviction record, or any other category protected by law, unless based upon a bona fide occupational qualification or other exception.

Join us in making life better for people living in poverty.