• Ambassador Customer Assistant

    ABM Industries (Chicago, IL)


    Overview

    Job Summary Details:

    Summer Internship.

     

    The Ambassador Customer Assistant provides assistance and information to Airport passengers.

     

    **SALARY:** $18.65/HR

    + The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

    Basic Qualifications:

    • Must be 18 years of age or older

    • No high school diploma, GED or college degree required

    • No experience required and on the job, training provided

    Preferred Qualifications:

    • One (1) year of customer service or similar work experience preferred

    Responsibilities:

    • Act as a Welcome Ambassador for arriving passengers

    • Greet and engage with passengers in and around the terminal area to offer informational assistance

    • Communicate effectively with passengers regarding airport and airline services available

    • Assist the Airline Passenger Assistant (aka Wheelchair Agent) with transporting passengers in wheelchairs to and from flights

    • Escort unaccompanied minors

    • Assist with baggage as required

    • Monitor and enforce carry-on baggage size requirements

    • Coordinate passenger lines at check-in to ensure a smooth, orderly and efficient flow of passengers during peak times

    • Provide assistance to passengers using kiosks to check-in

    • Assist the Aircraft Cabin Agent (aka Aircraft Cleaner) with the grooming of aircrafts to maintain a clean and elevated inflight experience for passengers

    • Transfer and distribute wheelchairs as needed

    • Alert maintenance employees about malfunctioning restrooms, elevators, or other equipment.

    • Report hazards and incidents encountered in daily operation

    • Follow safety precautions at all times

    A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88H, 88M, 88N, LS, 0431, 2T2X1

    REQNUMBER: 115267

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.