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Job Description

The collections specialist is primarily responsible for collecting payments on all outstanding invoices, assisting in customer credit analysis, and recording all relevant collection communications. Additional responsibilities include:

Contact each commercial and government account with an open receivable according to the collections guidelines to record the estimated payment date.

Identify any barriers to collection as provided by the customer and work with the billing team as needed to make any invoice corrections and/or resubmissions.

Document all correspondence with the customer in the appropriate database and/or spreadsheet.

Promptly and accurately record cash receipt transactions, and update collection comments/notes accordingly. Prepare data for reporting to upper management as requested.

Perform complex account reconciliations involving short pays, credits, and previous misapplications with an end goal of cleaning up all aged accounts and maintaining a clean ledger for each.

Other business duties as assigned

Salary ranges from $60-65,000 based on experience

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

High school diploma, some college coursework preferred

Prior collections experience, 2-3+ years of experience

Prior accounts receivable and cash applications experience

Prior experience utilizing Excel and ability to use in environment

Strong personality and team player mentality Working knowledge of job-related aspects of Navision, Costpoint experience a plus

Workstation productivity software: Microsoft Outlook / Office (Excel, Word)

Ability to read and understand customer contracts to aid in invoice collection

Ability to learn and understand customer websites for invoice updates and payment advice. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].