• Logistics- Capacity Manager

    Hirschbach Motor Lines (Fort Worth, TX)


    The Logistics - Capacity Manager is responsible for carrier account management. Hirschbach Solutions believes in high customer service, therefore, the Logistics - Capacity Manager must be willing and able to invest in ensuring the highest level of service is achieved at all time.

    What you will be doing:

    + Effectively manages strong relationships with contract carriers

    + Develop an organized list of carriers and the type of relationship with them

    + Publish key contact info for dispatchers as well as desired lanes and rates

    + Focus on continuous new carrier acquisition and develop a plan to contact them regularly to determine relationship level.

    + Develops a cadence for approaching a carrier base when loads become available

    + Check with regular carriers that have been booked previously

    + Blast email carriers for available equipment

    + Post available loads on web load boards we subscribe to

    + Make necessary outbound phone calls to secure coverage

    + Effectively communicate performance expectations to carriers for each load

    + Automated tracking is required because it's required by our customers

    + Participates in carrier performance reviews

    + Identifies and implements opportunities to increase efficiency and profitability.

    + Work with a "Can't Stop, Won't Stop" approach to ensure our customer's freight gets handled as expected by Hirschbach Solutions.

    + Other duties as assigned including proactively assisting others in achieving the organization's objectives.

    Talent Requirements:

    + High school diploma or equivalent in education, paired with relevant professional experience.

    + Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.

    + Ability to process information with high levels of accuracy and energy

    + Ability to multi-task and prioritize workload.

    + Computer proficiency and ability to navigate between multiple programs.

    + Demonstrates and "All In to Win" attitude and performances displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.

     

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