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Description We are looking for a highly organized and tech-savvy Senior Administrative Assistant to join our team in Alameda, California. In this long-term contract position, you will provide critical administrative and technical support to ensure smooth operations and effective communication with stakeholders. This role involves collaboration with internal teams, community partners, and program participants to address technical needs and deliver exceptional service.

Responsibilities:

• Offer technical support to providers and partners in accessing and entering data into web-based applications, ensuring information accuracy and completeness using established guidelines and checklists.

• Manage and monitor helpdesk mailboxes, respond to support requests, and escalate complex issues to managers when necessary.

• Serve as a point of contact for community partners, agencies, and staff, providing program information, administrative coordination, and follow-up as required.

• Coordinate and assist in delivering information sessions and technical assistance office hours, including occasional evening and weekend sessions.

• Collaborate with program teams to address inquiries and provide initial technical support for data systems, such as Hubbe.

• Maintain detailed records of communications and technical assistance provided to programs and providers.

• Support the resolution of program and provider concerns by working closely with internal teams.

• Contribute to the creation and improvement of training materials, FAQs, and informational resources to aid program participants in the data reporting process.

• Perform a variety of administrative and program support duties to facilitate the successful implementation of initiatives.

• Assess participant needs, provide ongoing technical assistance, and coordinate with staff to resolve issues. Requirements • At least three to five years of experience in administrative and project management roles.

• Associate degree or two years of college coursework can substitute for two years of experience; a bachelor’s degree may substitute for four years.

• Proficiency in tools such as ADP Financial Services, CRM systems, Cisco Webex Meetings, Concur, and calendar management.

• Strong skills in communication, budget processes, and handling inbound calls.

• Ability to work occasional evenings and weekends as required.

• Willingness to travel locally within the county to fulfill job responsibilities.

• Bilingual proficiency is a plus but not mandatory. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .