• Electric Troubleman Overhead and Underground

    City of Palo Alto (Palo Alto, CA)


    Electric Troubleman Overhead and Underground

     

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    Electric Troubleman Overhead and Underground

     

    Salary

     

    $173,264.00 - $212,326.40 Annually

     

    Location

     

    Palo Alto, CA

     

    Job Type

     

    Regular Full-Time

     

    Job Number

     

    202400529

     

    Department

     

    Utilities Department

     

    Opening Date

     

    05/30/2025

     

    Closing Date

     

    6/27/2025 11:59 PM Pacific

     

    + Description

    + Benefits

    + Questions

    Description

    The City of Palo Alto operates a full suite of municipal utility services, including electric, natural gas, wastewater collection, water, and fiber optics. Our organization is located in the heart of Silicon Valley and has a history of leading innovation on a local scale for positive global outcomes. Founded on the principles of delivering quality public services at an affordable rate for community members, the City of Palo Alto Utilities (CPAU) is award-winning for reliability, safety, environmental sustainability, workforce development, and infrastructure system improvements. Join an inspiring team for a rewarding career!

     

    City of Palo Alto Utilities is hiring two Overhead and Underground Electric Troubleman. The primary role of the Overhead and Underground Electric Troubleman is to install, maintain and repair high-powered electrical lines and systems as well as construct, maintain and repair overhead and underground electrical systems. This position requires climbing power poles and steel towers to perform repairs, as well as safely conducting rubber glove work on electrical systems with voltages up to 21,000 volts.

     

    In this journey-level role, you'll perform hands-on maintenance and minor repairs on both overhead and underground electrical systems. You'll be on the front lines responding to service outages, voltage issues, and customer concerns—helping ensure reliable power for our community.

     

    You’ll collaborate with Customer Service to handle the installation and removal of electrical services and meters, and partner with other departments to set up voltage and amperage testing equipment.

     

    The primary responsibility of this classification is emergency response and customer complaint investigations, therefore the incumbent will be required to work a 40 hour per week shift and may be a variation of the schedule as outlined below.

     

    Shift

     

    Schedule

     

    Tuesday – Saturday

     

    11:30 am – 9:30 pm

     

    Saturday (day shift) 7:30 am – 5:30 pm

     

    Wednesday – Sunday

     

    11:30 am – 9:30 pm

     

    Sunday (day shift) 7:30 am – 5:30 pm

     

    *Weekend availability is required*

     

    Note: The schedule outlined in the Job Description (https://www.governmentjobs.com/careers/paloaltoca/classspecs/869146?keywords=troubleman&pagetype=classSpecifications) differs from the current operating schedule.

    Essential Duties

    Essential and other important responsibilities and duties may include, but are not limited to, the following;

     

    + Answers, investigates and corrects trouble calls involving electric distribution, and street lighting.

    + Advises system operator of nature of trouble and the material and personnel required to correct the situation.

    + Installs and removes test equipment.

    + Performs visual inspections on substations.

    + Handles line, underground and substation switching and line patrolling.

    + Makes electric turn-ons and turn-offs.

    + Investigates trouble calls related to the supply of power to the water system.

    + Collects deposits and bills.

    + Sets up necessary emergency safety devices for various City facilities and situations.

    + Performs related work as required.

    + Work alone as may be necessary in connection with providing and maintaining electric service to the public.

     

    Working Conditions / Physical Requirements

     

    + Incumbents of this classification may be required to work outside their regularly scheduled hours, and to be available for emergency and/or pre-arranged work whenever called upon.

    + Incumbents of this classification may be subject to drug and/or alcohol testing as mandated by federal regulations.

    + Must be able to perform all of the essential functions of the job assignment.

     

    To see the full job description click here (https://www.governmentjobs.com/careers/paloaltoca/classspecs/869146?keywords=troubleman&pagetype=classSpecifications) .

     

    Benefits: Fantastic benefits package, to learn more click HERE (https://www.cityofpaloalto.org/files/assets/public/v/1/human-resources/benefits/recruitment-benefits-flyer.pdf) .

     

    Compensation (SEIU): Comprehensive compensation plan, to learn more click HERE. (https://www.cityofpaloalto.org/Departments/Human-Resources/Labor-Agreements-and-Salary-Schedules)

     

    This position is represented by Service Employee International Union position (SEIU).

    Minimum Qualifications

    Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:

    + Graduation from high school or possession of a G.E.D.

    + Five years of journey level experience as a Lineworker, including electrical service work.

    Special Requirements:

    + Possession of an appropriate valid California Class A driver's license is required, or possession of a valid Class C license at the time of employment and the ability to obtain Class A within six months of employment.

    + Rubber glove certification, administered by the City, in compliance with Title 8 - Electric Safety Orders.

     

    Supplemental Information

     

    More than one position may be filled via this recruitment.

    The Selection Process:

    + Applicants will receive recruitment status notifications via email (governmentjobs.com account also has notification status updates).

    + Applicants will be screened throughout the posting process and highly qualified candidates may be invited to interview at any time.

    + The screening process for this position typically may include a virtual recorded interview and/or panel interviews preceding final interviews with the hiring manager or their designee.

     

    The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

     

    Our online application system is provided byNeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday.