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Transportation Specialist/Residential Associate
- Catholic Charities Family Community Services (Rochester, NY)
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Transportation Specialist/Residential Associate
Job Details
Level
Entry
Job Location
Liberty Manor - Rochester, NY
Position Type
Full Time
Education Level
High School Diploma or GED
Salary Range
$17.25 - $18.00 Hourly
Travel Percentage
Over 50%
Job Shift
Day
Job Category
SUD Treatment Services
Description
Under general supervision, the Transportation Specialist works in close coordination with associated program case managers, other program staff and program partners to support non-medical services to Program clients. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.
Essential Duties and Responsibilities
• Transport clients to necessary appointments.
• Provides client assistance with grocery shopping, prescription pick-up, banking, friendly visiting, light chores, and essential errands.
• Keeps clients apprised of available community resources.
• Provide information to clients and their service providers.
• Completes and maintains accurate activity records such as but not limited to the following:
o Accurate mileage and timesheet records
o Reports problems, incidents to supervisor in a timely manner
o Up-to-date client service schedule and accurately records trips and contacts
• Facilitates vehicle up-keep and repair to include, but not limited to, inspections and oil changes.
• Must adhere to agency financial policies/procedures (i.e. use of credit card).
• Completes semi-annual reports on client progress and status.
• Participates in program fundraising activities.
• Communicates with office for messages once per day.
• Assist program management staff in completion of required clerical and/or administrative work as needed.
• Participates in relevant Agency meetings and/or trainings
• Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.
• Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse
• Other duties as assigned
**_Note:_** _The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required._
Qualifications
Education: High School diploma or equivalent. Combination of education and experience will be considered.
Credentials: Valid and clean NYS driver’s license and valid registration and insurance documents.
Experience: One-year professional driving experience preferred.
Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program.
Additional Requirements:
• Ability to prioritize assignments, plan, and complete work projects with minimal direction,
• An ability to work efficiently and effectively and meet deadlines,
• An ability to work under pressure,
• Excellent verbal/written skills,
• Ability to maintain confidentiality,
• Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.
• Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,
• Possession of a valid NYS Driver’s license and use of a registered and reliable vehicle.
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