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IT Bus Data Rep Analyst 2

GENERAL DUTIES

Under supervision, provides and/or oversees expert end-user support by proficiently and accurately inputting, auditing, and reporting on information in CUNYfirst (i.e., PeopleSoft). CUNYfirst is the City University of New York's Enterprise Resource Planning (ERP) Oracle/PeopleSoft system used to capture and maintain the University's student administration, human resources and finance functions.

This position differs from an Information Technology position in that an incumbent in an Information Technology position provides hardware support, software programming and networking, systems planning, and/or technological troubleshooting while a Business Data and Reporting Analyst is a highly skilled end-user of CUNYfirst. There are 4 levels of this title. Related duties may be assigned as needed.

Levels 1 and 2 are non-exempt from FLSA.

Levels 3 and 4 are exempt from FLSA.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html

CONTRACT TITLE

Business Data and Reporting Analyst

CAMPUS SPECIFIC INFORMATION

+ This position will report to the Benefits Officer at the City College of New York

+ Provide general office support, including answering incoming calls, assisting walk-in visitors, and maintaining accurate logs and records.

+ Prepare correspondence, charts, and other documents with precision and a high level of attention to formatting and grammar.

+ Input and manage daily data entries in CUNY First, spreadsheets and databases; generate reports as required by the department.

+ Keep departmental records updated and organized, both electronically and in physical filing systems.

+ Update and use various software programs and office tools to complete tasks efficiently and accurately.

+ Welcome and assist a diverse range of clients and staff, directing inquiries to the appropriate personnel and taking messages when needed.

+ Address routine questions and service requests from internal staff and external clients; distribute necessary paperwork and ensure completed forms are properly reviewed.

+ Utilize office software to draft, edit, and format documents; make copies, fax documents, and handle general clerical duties.

+ Maintain orderly filing systems for both digital and paper documents, retrieving information promptly upon request.

+ Support departmental initiatives and perform additional related duties as assigned to assist with the functioning of the Benefits Unit.

+ Help update HCM Data into CUNYfirst, in preparation for Workday.

MINIMUM QUALIFICATIONS

All Levels

- Possession of a High School Diploma or GED.

- Demonstrated English language proficiency, including the ability to speak, read, write, and understand English well enough to meet minimally acceptable performance standards set for the job tasks.

- One (1) year of related full-time experience utilizing PeopleSoft computer software technology. CUNY considers full-time experience to be 35 hours per week. Experience that is less than full-time and more than 20 hours per week can be prorated at 50% (e.g., two month's related work experience at 20-35 hours per week equate to one month's full-time related work experience.)

This title has four levels. To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/ohrm/hros/classification/ccsjobs.html

OTHER QUALIFICATIONS

+ Strong analytical problem solving, and communication skills, both verbal and written

+ Proficient with MS Office Suite, CUNYfirst, and electronic timekeeping systems, experience with Microsoft Excel preferred

+ Ability to prioritize tasks, be detail oriented, and have strong organizational and problem-solving skills

+ Knowledge of City University of New York (CUNY) systems, policies, and labor agreements

+ Ability to multi-task and prioritize assignments as well as work within assigned deadlines.

COMPENSATION

New Hire: $56,565

Incumbent: $63,918

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

If you are viewing this job posting in CUNYFirst, please click on "Apply Now" on the bottom of this page and follow the instructions. If you are viewing this job posting externally, please apply as follows:

- Go to www.cuny.edu and click on "Employment"

- Click "Search job listings"

- Click on "More options to search for CUNY jobs"

- Search for Job Opening ID number: **30421**

- Click on the "Apply Now" button and follow the instructions.

PLEASE NOTE THAT YOU MUST UPLOAD A RESUME IN ANY OF THE FOLLOWING FORMATS: doc, .docx, .pdf, .rtf, or text format.

CLOSING DATE

June 17,2025.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30421

Location

City College of New York