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Requisition ID: 424917

Work Area: Customer Service and Support

Expected Travel: 0 - 90%

Career Status: Professional

Employment Type: Regular Full Time

Career Level: T3-3

Original Posting Date: 06/02/2025

Job Title: Services Architecture Senior Specialist

Work Model: Hybrid work model

Purpose and Objective:

SAP America, Inc. seeks a Services Architecture Senior Specialist at our Newtown Square, PA location to act as an advisor to the customer with a broad application, LOB or industry understanding.

Expectations and Tasks:

Understand the as-is situation and goals of a customer holistically (e.g. industry, LOB), can translate them into an appropriate business-driven IT-roadmap and architecture design based on SAP's offerings and SAP's cloud strategy, with a clear focus on customer success. Operationalize the customers' business strategies, identify relevant components, approaches, input, etc. to derive the best possible solution and helping customers reap the increasingly differentiating benefits of our cloud solutions. Challenge existing solutions / approaches / concepts, to generate a state-of-the-art and future-ready outcome. Drive knowledge management and innovation activities based on this experience with customers. Collaborate and co-innovate with the respective development teams. Fully understand and leverage the capabilities of SAPs technology platform(s). Understand and use various Architectural patterns — e.g. micro-service based architecture, reactive architecture, cloud native etc. Support sales deals by articulating deployment scope, design, roadmap, and estimates. Design a to-be architecture for optimal outcome that supports the realization of expected business outcomes. Help defining the strategic, conceptual, and organizational scope for the design of the SAP-centric IT landscape, especially when customer requirements are very challenging. Based on their domain knowledge, develop the business, application, data, technology or enterprise architecture in close collaboration with the customer, considering all aspects of complex/ extraordinary situations, to generate delightful solutions for customers. Troubleshooting success-critical customer issues related to SAP, independent of their nature. Advising and mentoring diverse teams, which include customer, partner and SAP resources.

Education and Occupational Experience:

Bachelor’s degree or foreign equivalent in Computer Science, Information Technology, Engineering, Information Systems, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master’s degree or foreign equivalent in Computer Science, Information Technology, Engineering, Information Systems, or a related field of study and four (4) years of experience in the job offered or related occupation.

Qualifications/Skills and Competencies Experience:

Experience must involve four (4) years in the following:

+ Installing, configuring and administering SAP HANA Database and SAP NetWeaver Technologies;

+ Operations incidents and change management related to SAP applications and infrastructure to ensure business continuity;

+ SAP Platform Technology, Landscape design, and hands on experience in Technical Planning, Installations, Cloud database migration, OS/DB Migrations;

+ Operating Systems (Unix, Windows or Linux), and Database (SAP Hana, Oracle or MS SQL Server) administration;

+ Performance tuning, User Management, System Copies with SAP products;

+ Installation, Configuration, upgrading SAP S/4HANA;

+ Configuring, installing and integration with SAP cloud products Integrated Business Planning & Ariba; and

+ Planning phases (Sizing, Scoping, Client/Landscape Strategy, HANA High Availability or HANA Disaster Recovery Strategy etc.) of Implementation Projects.

Travel: Position requires up to 90% domestic / international travel to various and unanticipated client sites.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy .

Internal use only: reference code lhrs4262

SAP:SAIL

EX:OUT

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

**Compensation Range Transparency:** The annual base salary range for this position is $125,611 - $196,010. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $135,600 - $230,600. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) .