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Company description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Our Salesforce practice values teamwork, quality work, innovation, and customer success. Our team is composed of people who are passionate about Salesforce, delivering on-time, exceeding expectations, and ensuring success for our clients.

Overview

The Data Cloud Solution Architect plays a key role in designing, architecting, and delivering Salesforce Data Cloud-driven solutions, with a strong focus on data architecture, integration, and martech enablement. This role is responsible for ensuring that Data Cloud solutions are scalable, efficient, and aligned with clients’ business objectives while also supporting pre-sales consulting efforts and broader data strategy discussions.

The ideal candidate has a deep understanding of Data Cloud and enterprise data ecosystems, combined with experience in marketing and customer engagement technologies. They will be responsible for architecting end-to-end solutions that enable organizations to unify, activate, and optimize customer data while leveraging Salesforce and adjacent technologies.

Responsibilities

+ Support Salesforce Data Cloud functional implementations, ensuring alignment with business objectives, best practices, and feasibility

+ Translate business needs into functional requirements as user stories & define acceptance criteria

+ Communicate requirements context with the development team

+ Knowledge of data ingestion, harmonization, identity resolution, and activation strategies, leveraging best practices

+ Facilitate discovery & requirements gathering sessions with business stakeholders

+ Develop process diagrams & customer journey maps

+ Create any required documentation and training guides

+ Experience with MCI requirements documentation, dashboard concepts and dashboard development

Qualifications

+ Proven experience in Salesforce Data Cloud and Martech architecture, including designing data-driven customer engagement solutions.

+ Hands-on experience implementing solutions in Salesforce Marketing Cloud, Data Cloud, and related technologies.

+ Understanding of data models, data integration, and identity resolution activities.

Certifications and Skills:

+ Candidates must have or be willing to obtain Salesforce Data Cloud and AI Specialist certifications.

+ A strong understanding of Data Cloud and Marketing Cloud (suite) and their operations within Salesforce and the broader enterprise ecosystem is mandatory.

+ Ability to leverage data and AI to drive decision-making and deliver innovative client solutions.

Additional information

Pay Range: $102,000- $153,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.