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Description

SAIC is seeking a **Network Engineer** (Fleet Support) to join our TACNET ISEA team. This position is a **fully remote** position supporting dedicated distance support to US Navy ships in **Norfolk, VA** . **Must be local to area** . Candidate will interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications. The position may **require less than 10% of travel throughout the year** , both US and international along with some off hours support. PMW-160 is responsible for the Navy's tactical networks, and supporting this entity would require a high level of expertise in both network engineering and the specific technologies used by the Navy.

JOB DUTIES:

+ Dedicated distance support to the US Navy, specifically for the TACNET ISEA Network Engineer in assisting with enterprise-level network support of Naval Information Warfare Systems Command (NAVWAR) Program Executive Office Command, Control, Communications, Computers and Intelligence (PEO C4I) PMW-160 Programs of Record (PoR) systems.

+ Involves a comprehensive suite of responsibilities tailored to maintain, troubleshoot, upgrade, and ensure the security of complex network systems that are critical for naval operations.

+ Provide break/fix Information Technology support in a fast paced, high energy environment utilizing phone, chat, email, and remote access tools.

+ Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.

+ Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.

+ Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.

+ Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment.

+ Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and/or audio communication activities.

+ Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.

+ Participate in integrated product teams and engineering/design reviews.

Qualifications

**REQUIREMENTS** :

+ Bachelors and two (2) years or more of related experience; Masters and 0 years related experience. Exceptional years of experience in lieu of degree to be reviewed.

+ 4 + years experience in Military network environment directly related to the proposed area of responsibility.

+ Must have an Active Secret Clearance.

+ Must be a U.S. Citizen.

+ Administration experience with Cisco switches and routers OR Windows Server.

+ Working knowledge and experience with basic networking concepts and protocols.

+ Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.

+ Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.

DESIRED SKILLS:

+ 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.

+ 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems.

+ 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.

+ Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software.

+ Familiarity with DoD chat applications and remote access tools.

+ Understanding of Databases and knowledge Management tools.

+ Knowledge on how to query and tailor reports from a database.

+ Customer Service orientated.

+ Familiarity with one or more of the following systems is a plus: CANES, ADNS, CENTRIXS, ISNS/ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2505834

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability