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General Summary

Coordinates the oncology treatment scheduling process and manages the day-to-day activities of the overall treatment schedules. Facilitates the efficient and effective use of resources surrounding oncology treatment by accurate and timely scheduling of treatment modalities according to policies, procedures, and guidelines.

Shift

Full Time, Monday-Friday 8-4:30 pm

Duties and Responsibilities

Essential Functions:

+ Supportive of meetings with a multidisciplinary team to increase efficiency of the oncology scheduling practices.

+ Coordinates and manages the day-to-day activities of the oncology overall treatment schedules, including coordinating outpatient procedures.

+ Coordinates and schedules oncology treatments and verifies authorization prior to scheduling.

+ Facilitates creation of oncology schedules to maximize efficiency by scheduling physicians and treatments appropriately.

+ Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed.

+ Demonstrates a working knowledge of oncology treatment documentation, supply nomenclature, and inventory management.

+ Exhibits excellent customer service while being able to multitask under pressure.

+ Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors.

+ Makes, reschedules, and cancels appointments, understanding the unique scheduling needs in the department so that patient access is optimized.

+ Provides feedback on workload, scheduling issues, and refinements to the management team on an ongoing basis.

+ Acts as a liaison and resource for internal and external departments and staff for treatment scheduling.

Common Expectations:

+ Always adheres to the Code of Conduct in all aspects of job performance.

+ Maintains confidential information.

+ Maintains professional growth and development.

+ Provides outstanding service to all customers, fosters teamwork and practices fiscal responsibility through accurate scheduling processes.

+ Participates in administrative staff meetings and attends other meetings as assigned.

Qualifications

Minimum Education:

+ High School Diploma or GED Required

Work Experience:

+ 1 year Of complex scheduling. Preferred

Knowledge, Skills, and Abilities:

+ Medical terminology.

+ Strong attention to detail.

+ Excellent interpersonal skills.

+ Effective written and oral skills in English.

+ Computer literacy and ability to utilize applications including but not limited to EPIC, Excel, Lawson, and Microsoft Office.

+ Competency in computer data entry/retrieval systems.

+ Ability to maintain accuracy on a consistent basis

Benefits Offered:

+ Comprehensive health benefits

+ Flexible spending and health savings accounts

+ Retirement savings plan

+ Paid time off (PTO)

+ Short-term disability

+ Education assistance

+ Financial education and support, including DailyPay

+ Wellness and Wellbeing programs

+ Caregiver support via Wellthy

+ Childcare referral service via Wellthy

Quality of Life. The borough of Hanover was settled in the mid-1700s as part of York County and is known for its fertile land and productive farming community. It is geographically located 19 miles southwest of York, Pennsylvania and 54 miles northwest of Baltimore, Maryland. Because of its proximity to Maryland, South Hanover is a popular hometown for commuters and their families. The appeal is the affordable housing prices, reasonable Pennsylvania cost of living and pleasant community lifestyle. With convenient routes leading north, south, east and west, one can chart an easy route to major East Coast cities. Hanover is a hotbed of activity for business growth and development. Visitors come to enjoy performing arts, outdoor recreation, museums, festivals, farm-fresh flavors and microbreweries. Several major food and snack brands make Hanover their national headquarters. (Patient population: 15,500)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.