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Working Title:

Office & Administrative Specialist Senior - Transfer Evaluator & Academic Specialist (SA25062)

Institution:

Minnesota State University, Mankato

Classification Title:

Office & Admin Specialist Sr

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Mankato

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$0.00 - $0.00

Salary Range

$21.90 - $29.65 / hourly; $45,727 - $61,909 / annually

Job Description

This position serves as a transfer evaluation specialist implementing all aspects of uAchieve and related programs for undergraduate students, with a focus on serving both prospective and admitted students pursuing University Extended Campus with priority on online programs. Serves as a liaison between the Registration & Academic Records Office and the University Extended Campus. Creates, ensures, and provides quality and accurate data for all transfer students, with an emphasis in serving those associated prospective and admitted students pursuing University Extended Campus programs. This includes the processing of transfer credits, encoding and updating transfer tables in uAchieve. Supports the Registration & Academic Records Office outreach initiatives including data accuracy and integrity expert in all aspects of Transfer and uAchieve encoding. Provides one-on-one customer support to students and direct communication with University Extended Campus partners.

Minimum Qualifications

+ Ability to analyze and make recommendations to management for new or revised administrative and program practices and procedures for smooth and efficient office operation.

+ Skill in database management, knowledge of complex databases and technical skills sufficient to develop and accurately enter information into non-standard or advanced software and generate a variety of ad- hoc queries and reports.

+ Skill in customer service is sufficient to effectively communicate and elicit information with tact and diplomacy in difficult situations.

+ Skill in customer service is sufficient to provide prompt, courteous, professional, and accurate information to customers in person, on the phone, and through email and other written correspondence.

+ Skill in data entry is sufficient to input data quickly and accurately and to check input and output data for completeness, accuracy, and discrepancies.

+ Skills in obtaining, organizing, and drafting administrative materials for public information and/or office use.

Preferred Qualification

+ Associate’s degree or higher educational credential

+ Demonstrated excellent time management and organizational skills.

+ Demonstrated ability to take initiative and provide self-direction while maintaining strong collaborative team skills.

+ Demonstrated ability to make decisions based on established guidelines.

+ Demonstrated ability to adapt to evolving technology, procedures, and processes.

+ Professional experience in a customer support or service role.

+ Professional experience in an educational setting (k-12 or higher education) providing student services.

+ Experience working with diverse populations and a demonstrated commitment to diversity, equity, and inclusion.

Other Requirements

Work safely at all times, which includes but is not limited to, participating and completing all required safety trainings, as well as performing all job tasks in accordance with Minnesota State University, Mankato policies and procedures utilizing appropriate tools, equipment and personal protective equipment.

The Minnesota State University, Mankato Annual Security and Fire Safety Report is available for your review. This report is required by federal law and contains policy statements and crime statistics for the University. The policy statements address the school’s policies, procedures and programs concerning safety and security. Three years’ worth of statistics are included for certain types of crimes that were reported to have occurred on-campus, or in other University affiliated locations. This report is available online at: http://www.mnsu.edu/safety/ (http://www.mnsu.edu/safety/Y) . You may also request a paper copy from University Security at 507-389-2111, or by emailing [email protected] .

Work Shift (Hours / Days of work)

Academic Year: Monday - Friday; 8:00 a.m. - 4:30 p.m.

Summer Hours: Monday - Friday; 7:30 a.m. - 4:00 p.m.

Telework (Yes/No)

Yes - Up to 20% of the time. Based on the essential functions of this positions, MMB Policy #1422, and University policies relating to flexible work, this position is eligible for the following work modes:

+ Telework: A position with a work arrangement that allows an employee to perform work on a regular basis at a telework location that is not the employee’s permanent/principal work location.

About

More than 1600 talented faculty, staff, and 1600 student employees with a wide variety of skills and backgrounds, support university operations every day. Our faculty and staff enjoy excellent benefits, a team environment and challenging careers. As an affirmative action/equal opportunity institution, we are committed to supporting the continued growth of our diverse community.

Destination 2030 , the University’s strategic plan announced by President Edward Inch in August 2023, commits the University to making transformative strides in four main areas: being a lifelong provider of access to an equitable and affordable education; being a leader in transformational learning generating inspired action; being a nimble and innovative steward of resources; and being a community of care built upon diversity, inclusion, and belonging.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

08-04-2025

Position End Date:

Open Date:

06-02-2025

Close Date:

06-10-2025

Posting Contact Name:

Lacie R Mitchell-Garza

Posting Contact Email:

[email protected]