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Job Description

Unified Comms Spec Mid, Jr

75% Travel Required

Jr 1-3yrs EXP

Mid 3-5yrs EXP

$95k / $45.67  Core Responsibility:

Site surveys

Identifying equipment needed for deployment

Update trackers as required for proper configuration and installations

Installation, test, document, and training of newly installed solution

monitor and troubleshoot EVoIP systems

identifying potential problems and responding quickly to mitigate any impact on system performance

Secondary Responsibility:

Assist with inventory tracking

Assist with O&M

Primary Produce Knowledge:

Avaya, Microsoft TAC, Power BI

Field Tech T&M O&M

$118,650 / $57.04 Core Responsibility:

Provide on-site support when requested

Provide Smart hands when needed

Provide SME to complete the task.

Secondary Responsibility:

N/A

Primary Product Knowledge:

Avaya SME- Communication Manager Avaya Aura Messaging, System Manager, Session manager

Telecom Analyst Jr

$95k / $45.67 Core responsibilities:

Accept inventory deliveries

Prepares and ships equipment for deployments

Provides cut sheets for equipment needed for each site

Manages and oversees all aspects of voice invoices - track work, voice circuit cancellations, invoices and payments

Deployment and O&M support

RELATED TEHCNICAL SKILLS

Avaya network hardware, Cisco voice & network equipment, Sangoma voice gateways

Unified Comms Analyst Sr

(Telecom Tech Sr)

$140k / $67.30 Core Responsibility:

Building, troubleshooting and running configuration files before, during, and after Teams phone deployments.

Engineering support during deployment- design and deployment of architecture,

ensuring that all systems are integrated

Troubleshooting issues during testing

Managing the Windows Domain environment,

Oversee backup systems

Managing log collection for systems

Secondary Responsibility:

Support migration of systems

Provide Install & O&M support to Legacy solution, Provide O&M support to connected EVOIP sites.

Building, testing and training on Auto attendants, Call queues, call forwarding.

generating cutsheet from Teams deployment tracker.

Primary Product Knowledge:

Communication Manager Avaya Aura Messaging, System Manager, Session manager, Cisco, Sangoma, DHCP, Avaya Certificates, Power BI, Microsoft TAC, Windows Adm, Linux OS, VCenter and VMware. NAS Storage Systems, Operation Manager (OpMgr), Eventlog Analyzer, Syslog Backup Systems

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Unified Comms Spec Mid, Jr

75% Travel Required

Jr 1-3yrs EXP

Mid 3-5yrs EXP

$95k / $45.67  Core Responsibility:

Site surveys

Identifying equipment needed for deployment

Update trackers as required for proper configuration and installations

Installation, test, document, and training of newly installed solution

monitor and troubleshoot EVoIP systems

identifying potential problems and responding quickly to mitigate any impact on system performance

Secondary Responsibility:

Assist with inventory tracking

Assist with O&M

Primary Produce Knowledge:

Avaya, Microsoft TAC, Power BI

Field Tech T&M O&M

$118,650 / $57.04 Core Responsibility:

Provide on-site support when requested

Provide Smart hands when needed

Provide SME to complete the task.

Secondary Responsibility:

N/A

Primary Product Knowledge:

Avaya SME- Communication Manager Avaya Aura Messaging, System Manager, Session manager

Telecom Analyst Jr

$95k / $45.67 Core responsibilities:

Accept inventory deliveries

Prepares and ships equipment for deployments

Provides cut sheets for equipment needed for each site

Manages and oversees all aspects of voice invoices - track work, voice circuit cancellations, invoices and payments

Deployment and O&M support

RELATED TEHCNICAL SKILLS

Avaya network hardware, Cisco voice & network equipment, Sangoma voice gateways

Unified Comms Analyst Sr

(Telecom Tech Sr)

$140k / $67.30 Core Responsibility:

Building, troubleshooting and running configuration files before, during, and after Teams phone deployments.

Engineering support during deployment- design and deployment of architecture,

ensuring that all systems are integrated

Troubleshooting issues during testing

Managing the Windows Domain environment,

Oversee backup systems

Managing log collection for systems

Secondary Responsibility:

Support migration of systems

Provide Install & O&M support to Legacy solution, Provide O&M support to connected EVOIP sites.

Building, testing and training on Auto attendants, Call queues, call forwarding.

generating cutsheet from Teams deployment tracker.

Primary Product Knowledge:

Communication Manager Avaya Aura Messaging, System Manager, Session manager, Cisco, Sangoma, DHCP, Avaya Certificates, Power BI, Microsoft TAC, Windows Adm, Linux OS, VCenter and VMware. NAS Storage Systems, Operation Manager (OpMgr), Eventlog Analyzer, Syslog Backup Systems null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].