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Quality Manager

Delta Group Electronics is seeking a Facility Quality Manager based at the Fayetteville, Arkansas facility.

Delta Group Electronics has operations in New Mexico, California, Florida, Texas, and Arkansas. We offer professional exposure to the latest in Electronics Manufacturing technologies, resulting in a dynamic work environment of learning, growth, and entrepreneurship. As investing in our employees is one of the keys to our success, we support skills development and career advancement.

Delta Group Electronics offers competitive compensation and benefits such as medical, dental, vision, and life insurance; short- and long-term disability; 401(k) Plan and Match; Vacation/Sick/Holiday Pay; EAP and Wellness Programs; and an Education Reimbursement Program.

Summary

+ Plans, coordinates, and directs quality program designed to ensure quality control and quality assurance of the production of products consistent with established standards by performing the following duties personally or through subordinate supervisors.

+ Essential Duties and Responsibilities include the following. Other duties may be assigned.

+ Formulates and maintains quality objectives complementary to corporate DGEI Quality Manual.

+ Interprets quality philosophy to key personnel in organization.

+ Develops and initiates standards and methods for inspection, testing, and evaluation.

+ Plans and oversees the analysis, inspection, test, and/or integration to assure the quality of assigned product or component.

+ Performs quality engineering reviews of documentation for compliance with stated requirements, including vendor quality manuals and company quality records.

+ Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.

+ Decides whether to accept a product or continue business with a vendor based on a review by the quality assurance engineer.

+ Reviews all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures.

+ Develops new approaches to solve problems identified during quality activities.

+ Keeps management team aware of significant issues or developments identified during quality activities and actions being taken to improve the situation.

+ Prepares and presents technical and program information to the management team.

+ Directs workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products.

+ Maintains a working knowledge of government and industry quality codes and standards.

+ Plays active role on quality management teams within organization.

+ Designs and implements quality training programs to key personnel in conjunction with managers.

+ Investigates and addresses customer complaints regarding quality.

Supervisory Responsibilities.

Manages 1-2 subordinate supervisors who supervise a total of 5-10 employees in Quality, Test and Document Control. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 1-5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Also responsible for the professional development of direct reports.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate degree (A. A.) or equivalent from two-year college or technical school; or five years' experience and/or training in a Quality Management position or other Contract Manufacturing Management position; or equivalent combination of education and experience. Bachelor's degree is strongly preferred.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

To perform this job successfully, an individual should have a strong knowledge of Internet software; Manufacturing software; Microsoft Office Suite. Certificates, Licenses, Registrations

Other Skills and Abilities

Experience with AS9100, Internal Auditing, SPC, IPC (strong understanding), employee development. Experience in Electronic Contract Manufacturing