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Description

We are looking for a dedicated Case Management Assistant to join our administrative team in San Leandro, California. This long-term contract position focuses on supporting care management activities, including administrative tasks, data tracking, and coordination with healthcare payors. The role requires strong organizational skills and the ability to work collaboratively with healthcare professionals.

Responsibilities:

• Assist the Care Management team in coordinating discharge planning and care transitions.

• Maintain accurate patient census records and reconcile data for care coordination purposes.

• Communicate with healthcare payors to ensure proper documentation and timely approvals for inpatient and post-discharge services.

• Track and manage communications such as denial letters, patient choice forms, and other relevant documentation.

• Coordinate with referral sources to monitor bed availability and maintain an updated database of resources.

• Document interactions with payors in the financial system and collaborate with the Revenue Cycle team to ensure accuracy.

• Generate reports and provide administrative support to social workers and nurses for care management activities.

• Utilize case management applications to input and retrieve critical information effectively.

• Schedule and manage appointments, ensuring seamless communication between patients and healthcare providers.

• Adhere to organizational standards and policies while maintaining professionalism in all interactions.

If you are interested in this role apply today and call us at (510)470-7450

Requirements • High school diploma or GED required; a bachelor's degree in a related field is preferred.

• Minimum of three years of experience in healthcare or one year in utilization management within a medical group or health plan.

• Proficiency in electronic health record systems and case management applications such as Midas or 3M.

• Strong computer skills, including expertise in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Excellent communication skills, both written and verbal, with attention to detail in grammar and punctuation.

• Ability to establish effective working relationships across diverse socioeconomic, ethnic, and cultural backgrounds.

• Strong organizational, prioritization, and problem-solving abilities.

• Familiarity with medical terminology and current office administrative practices. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .