• Desktop Support Engineer

    TEKsystems (Dallas, TX)


    Job Title: Desktop Support Engineer (Contract)

    Pay Range: $27–$33/hour

    Work Type: On-site, Monday–Friday, 9:00 AM – 5:30 PM (37.5 hours/week)

     

    Start Date: June 15, 2025

     

    Duration: 6 months (with potential for extension or conversion to full-time)

    Position Overview

    We are seeking a skilled Desktop Support Engineer III to provide high-level technical support in a fast-paced, professional environment. This role involves supporting end-users, maintaining and configuring hardware/software, and serving as an escalation point for complex technical issues. You’ll also contribute to IT projects aligned with departmental goals.

    Key Responsibilities

    + Respond to and resolve user issues via ITSM tools and management requests.

    + Install, configure, and troubleshoot computer hardware, software, and peripherals.

    + Support Apple devices and mobile device management (MDM) systems.

    + Maintain accurate inventory of IT equipment.

    + Mentor junior support staff and handle escalated tickets.

    + Participate in IT projects and ensure endpoint security compliance.

    + Provide AV and conference room support.

    + Travel to other offices and work outside standard hours as needed.

    Required Skills & Experience

    + 4–7 years of desktop support experience in a corporate/professional setting.

    + Strong troubleshooting skills with Windows 10, Microsoft Office, and hardware.

    + Experience with MDM tools (e.g., Intune), AV equipment, and remote support tools.

    + Familiarity with technologies such as Active Directory, SCCM, TCP/IP, and video conferencing systems.

    + Excellent communication and customer service skills, especially in high-pressure environments.

    + Experience supporting executives or senior leadership is a plus.

    + Legal industry experience and familiarity with tools like iManage are preferred.

    + Must be willing to submit to pre-employment background screening.

    Education & Certifications

    + High school diploma required; Associate’s degree in Computer Science or related field preferred.

    + A+ certification required.

    + ITIL v3 Foundation certification preferred.

    Work Environment

    + On-site role in a high-pressure legal office with approximately 46 employees.

    + You’ll be one of two desktop support technicians in the Dallas office.

    + Opportunity to work with modern technologies in a global firm environment.

     

    Qualified candidates, please email me your resume and summary of qualifications at taiwright @TEKsystems.com

    Pay and Benefits

    The pay range for this position is $27.00 - $33.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Dallas,TX.

     

    Application Deadline

     

    This position is anticipated to close on Jun 16, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.