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Workers Compensation Claims & Risk Manager (300) (HR)

Knoxville, TN, United States of America

$90,000.00 - $110,000.00

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Overview

HES is a premier national provider of facilities management services focused 100% on educational institutions. Headquartered in Knoxville, Tennessee, HES builds best-in-class programs for custodial, maintenance, grounds, and landscaping services. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention. Whether for a grounds and landscaping program, custodial services, or maintenance solutions, HES will change the way you look at facilities management.

Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. HES has earned the trust of over 150 education partners across 29 states. We employ 13,000 dedicated team members and maintain more than 200 million square feet daily.

Job Skills / Requirements

The Claims Manager is responsible for investigation and oversight of all workers compensation, general liability, and auto claims to minimize the Company’s financial exposure and future experience. Role includes processing and assessing each claim and working with third party insurance carriers, attorneys, physicians, and other involved parties to ensure proper benefits are paid, Company policies and procedures are followed, and claims are fairly and expeditiously resolved.

Responsibilities:

- Coordinate and direct company managers in post-accident handling of all claims, including but not limited to, workers compensation, GL, and auto

- Coordinate and monitor vocational rehabilitation

- Provide analysis on claims made, cost, duration, and preventability to safety partners, legal, and operations as requested

- Coordinate investigations and provide recommendations to prevent future occurrences

- Build and maintain relationships at all appropriate levels of management and control functions, (for example, legal and compliance) to share best practices to address common control or risk concerns, increasing the level of management understanding in terms of emerging risks that impact their business

- Prepare and provide regular status reports to senior management concerning critical issues and significant concerns pertaining to company risk.

- Serve as key liaison with third party insurance and safety partners

- Ensure complete and accurate files of all related materials

- Other daily, weekly, monthly duties as assigned

Required Skills and Qualifications

- Preferred minimum 3-6 years’ experience managing workers compensation and high value general liability claims

- Independent, self-motivated

- Strong understanding of insurance, workers compensation, and claims investigations

- Highly organized, ability to effectively prioritize and meet deadlines

- Excellent written and oral communication skills

- Excellent computer skills and software literacy

- Position will require travel, including overnights and weekends, up to 25%

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Education Requirements (Any)

Bachelor's Degree Associate's Degree

Certification Requirements (Any)

OSHA Certified Safety Professional with ASSP

Additional Information / Benefits

Optional daily pay

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, 401K/403b Plan

This job reports to the Director of Safetu

This is a Full-Time position 1st Shift.

Number of Openings for this position: 1

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