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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As the Executive Director of Information Security, Data & Analytics Risk Management, you will lead the implementation of first line of defense risk management programs focused on Information Security and Data Risk. You will oversee risk identification, control execution, and mitigation strategies to protect information assets, ensure data integrity, and support secure business operations. Additionally, you will partner with Technology Risk Management and Information Security functions to align controls with enterprise policies, threat landscapes, and regulatory expectations, and provide expert guidance as a department executive risk lead, ensuring cyber and data risks are effectively identified, monitored, and managed. This role offers the opportunity to champion the use of automated and technology-enabled processes to enhance real-time risk detection, control monitoring, and reporting. The ideal candidate has deep knowledge of information security principles, data governance, and hands-on experience operationalizing cybersecurity and data risk controls within a complex technology environment.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC.

Relocation assistance is available for this position.

What you'll do:

+ Develops and oversees the implementation, development, and maintenance of controls, risk management programs and framework.

+ Provides direction and guidance for the implementation, development, and maintenance of the internal and external vendor governance framework.

+ Develops and maintains the quality standards, operating policies, and procedures and directs implementation of approved changes.

+ Identifies risk and/or quality control improvements and provides support for major initiatives as appropriate, including project activities, related integrations, strategic activities, and large system/process improvements.

+ Responsible for long term initiatives, ad hoc requests, issues, and ongoing risk management responsibilities.

+ Coordinates with other control partners (e.g. Audit, Compliance and Operational Risk) and regulatory examiners to minimize duplication of effort.

+ Provides guidance to business units and designs controls to address strategic, operational, financial and regulatory risks.

+ Establishes and monitors key performance and risk indicators/metrics to assist with the early identification of risk trends.

+ Manages a team of professionals who perform overall assessments of operational risks and controls, and conduct testing and analyses to identify, validate, and manage emerging risk exposures.

+ Holds responsibility for the governance, administration of compliance and operational documents and for the governance, maintenance and enforcement of operating procedures.

+ Stays current of regulatory environment and new developments.

+ Develops and recommends action plans for initiatives that have regulatory impact.

+ Supports and engages as appropriate in discussions with relevant regulators (e.g. OCC, FDIC, CFPB) on the business risk control program and results.

+ Keeps Senior Management apprised of changes and developments.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

+ Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

+ 10 years of experience with a focus on business management, operations, risk management, audit, control, or reporting

+ 4 years of leadership experience demonstrating management responsibilities

+ Executive-level knowledge of industry-related regulatory requirements and operational risk concepts

+ Demonstrated ability to successfully navigate and operate across multiple levels of an organization

What sets you apart:

+ Extensive operational experience leading Information Security or Information and Data Governance functions

+ Master’s degree in Cybersecurity, Computer Science, Data Science, or related discipline

+ Deep understanding of technology/data regulatory frameworks and industry standards (e.g., NIST CSF, COBIT 2019, FFIEC, GDPR, GLBA)

+ Proven ability to integrate Technology Risk Management practices and requirements into technical and operational processes across large and complex environments

+ Familiarity implementing automated risk and compliance tools to support risk management and reporting activities

+ Exceptional written and verbal communication skills, with the ability to clearly articulate complex security and data risk topics to technical and non-technical audiences

**Salary:** The salary range for this position is: $195,230 - $351,410.

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

_Find your purpose. Join our mission._

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.