"Alerted.org

Job Title

Administrative Coordinator II - State Policies Compliance Coordinator

Agency

Texas A&M University

Department

Office Of Registrar

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

What we want

The Office of the Registrar is on the lookout for a driven and detail-oriented Administrative Coordinator II to take the lead in navigating and coordinating compliance with key state policies. In this pivotal role, you’ll be the go-to expert helping students, parents, and the campus community make sense of complex state statutes—transforming confusion into clarity when it comes to residency for tuition, the $1,000 Tuition Rebate, Excess Credit Hours, B-On-Time Loan Forgiveness, Three-Peat course charges, and tuition rate structures. But that’s not all—you’ll also play a critical role in evaluating individual student records to determine eligibility and ensure accurate application of these policies. If you're passionate about higher education and love making a real impact, this is your chance to shine!

What You Need to Know

Salary Range: $50,000.00 - $55,000.00 (Based on selected hire’s qualifications)

Cover Letter & Resume: A cover letter and resume are strongly recommended

Qualifications

Required Education and Experience:

+ Bachelor's degree or equivalent combination of education and experience

+ Three years of experience in office administration

+ Knowledge, Skills, and Abilities:

+ Knowledge of Microsoft products such as Word, Excel, and PowerPoint

+ Ability to multi-task and work cooperatively with others

+ Adaptable interpersonal communication skills

+ Preferred Qualifications:

+ Minimum one year in higher education, planning and organizational skills

+ Ability to present to large constituent populations.

Responsibilities

Texas Residency Determination

+ Develops and maintains knowledge and understanding of the Texas Residency for tuition purposes guidelines

+ Interprets and applies State of Texas guidelines to assist in determining whether a student has met the qualifications to be classified as a Texas Resident for tuition purposes

+ Uses personal discretion when determining what additional documentation should be provided by those seeking Texas Resident status based on evaluation of student situation and previously submitted documentation

+ Uses independent judgment in determination of Residency status based on individual circumstances. Responsible for notification of residency status determination.

State Policies Correspondence

+ Answers email, phone calls, and conducts walk-in visits for the State Policies section, which includes inquiries made regarding Texas Residency, Tuition Rebate process, Excess Credit Hour rule, Bacterial Meningitis, Three-Peat fees, and B-On-Time Loan Forgiveness eligibility.

+ Responds to non-routine requests regarding state policies

+ Evaluates incoming mail, correspondence and inquiries and provides proper instructions for solution to requests

+ Assists in the distribution of bulk mail pertaining to Tuition Rebate and Excess Credit Hour rule. Assists Assistant Registrar and Director with requests for media and presentations on state policies from other Texas A&M University departments

+ Prepare documentation for appeals regarding State Policies submitted to the University Fiscal Appeals Panel

Tuition Rebate Administration

+ Develops and maintains knowledge and understanding of the Tuition Rebate process and guidelines surrounding the eligibility of a student to receive a tuition rebate

+ Analyzes student records and applies Tuition Rebate requirements and guidelines to determine whether a student is eligible for a tuition rebate

+ Uses personal discretion regarding situations not clearly defined in the guidelines set forth by the Texas Higher Education Coordinating Board

+ Responsible for providing students with procedures for University Student Fiscal Appeal regarding Tuition Rebate

Excess Credit Hour Processing

+ Develops and maintains knowledge and understanding of the Excess Credit Hour rule

+ Interprets and applies the guidelines set forth by the Texas Higher Education Coordinating Board to assist in determining whether a student is in excess of their allotted credit hours

+ Responsible for reviewing student records and determining total hours attempted

+ Reviews student records and analyzes situations not clearly defined in the guidelines set forth by state policy to determine student status in regards to excessive hours

+ Determines what additional information must be provided from the student to assist excessive hour determination

+ Responsible for contacting Texas Higher Education Coordinating Board to request release of state records for students

+ Responsible for providing students with procedures for University Student Fiscal Appeal regarding Excess Credit Hour limit

+ B-On-Time Loan Forgiveness and 3-Peat Fee Administration

+ Develops and maintains basic knowledge and understanding of the B-On-Time Loan Forgiveness process and guidelines surrounding the eligibility of a student to have this loan forgiven.

+ Interprets and applies B-On-Time Loan Forgiveness requirements and guidelines to assist in determining whether a student is eligible for B-On-Time Loan Forgiveness.

+ Works with Student Business Services to explain and maintain 3-Peat fees based on prior registration.

Who We Are

The Office of the Registrar has the primary responsibility of maintaining academic records of all current and former students. The Office of the Registrar has two priority goals: to maintain a high quality of service to all who come into contact with the office, and maintain and protect the academic integrity of the student record in accordance with University, state and federal guidelines.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.   Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.   Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

• Medical, (https://www.tamus.edu/benefits/medical/) prescription drug, dental, (https://www.tamus.edu/benefits/dental/) vision, life and AD&D, (https://www.tamus.edu/benefits/life-add/) flexible spending accounts , and long-term disability insurance (https://www.tamus.edu/benefits/long-term-disability/) with Texas A&M contributing to employee health and basic life premiums

• 12-15 days (https://employees.tamu.edu/employee-relations/leave/index.html) of annual paid holidays

• Up to eight hours of paid sick leave (https://employees.tamu.edu/employee-relations/leave/paid/sick.html)  and at least  eight hours of paid vacation (https://employees.tamu.edu/employee-relations/leave/paid/vacation.html)   each month

• Automatic enrollment in the  Teacher Retirement System of Texas (https://www.trs.texas.gov/Pages/Homepage.aspx)

• Health and Wellness: Free exercise programs and release time (https://flourish.tamu.edu/wellness-release-time/)

• Professional Development: All employees have access to free  LinkedIn Learning (https://linkedinlearning.tamu.edu/)  training, webinars, and limited financial support to attend conferences, workshops, and more

• Educational release time and tuition assistance (https://livingwell.tamu.edu/employee-tuition-assistance)  for completing a degree while a Texas A&M employee

• Living Well , a program at Texas A&M that has been built by employees, for employees

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.