• Manager of Pharmacy Operations

    HCA Healthcare (Independence, MO)


    Description

    Introduction

     

    Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Manager of Pharmacy Operations with Centerpoint Medical Center, you can be a manager in an organization that is devoted to giving!

     

    Benefits

     

    Centerpoint Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

     

    + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

    + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

    + Free counseling services and resources for emotional, physical and financial wellbeing

    + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

    + Employee Stock Purchase Plan with 10% off HCA Healthcare stock

    + Family support through fertility and family building benefits with Progyny and adoption assistance.

    + Referral services for child, elder and pet care, home and auto repair, event planning and more

    + Consumer discounts through Abenity and Consumer Discounts

    + Retirement readiness, rollover assistance services and preferred banking partnerships

    + Education assistance (tuition, student loan, certification support, dependent scholarships)

    + Colleague recognition program

    + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

    + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

     

    Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

     

    _Note: Eligibility for benefits may vary by location._

     

    Come join our team as a Manager of Pharmacy Operations. We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

     

    Job Summary and Qualifications

     

    The Pharmacy Operations Manager is responsible for supporting the Director of Pharmacy in managing the operational aspects of the Pharmacy department. This includes implementation and enforcement of policies and procedures, supervision and training of staff, quality assurance and regulatory compliance. The Operations Managers shall also assist in managing the pharmacy when the Pharmacy Director is unavailable.

     

    **Supervisor** – Pharmacy Director

    **Supervises –** Pharmacists, Pharmacy Technicians, Pharmacy Students, Pharmacy Interns

    **Key Interactions –** Pharmacists, Pharmacy technicians, Nurses, Physicians, Pharmacy Students, Pharmacy Interns, other Facility Staff and Division Pharmacy Leadership

    Duties (included but not limited to):

    • Oversight of central pharmacy services with an emphasis in pharmacy automation, non-sterile compounding sterile preparation, medication distribution, and controlled substance management

    • Interpret orders and transcribes or verifies them accurately and efficiently into the pharmacy computer system

    • Accurately compounds and dispense pharmaceuticals

    • Complies with facility policy and procedures and regulatory requirements

    • Monitor drug therapy regimens for contraindications, drug-drug interactions, drug-food interactions, allergies and appropriateness of drug and dose

    • Provide clinical consultation and clarification to practitioners. Suggests appropriate, cost-effective therapeutic alternatives to medical staff as needed.

    • Sustain the hospital formulary, minimizing nonformulary procurements, utilizing therapeutic interchanges and promotes rational drug therapy selection

    • Provide accurate and timely medication information to healthcare staff and patients

    • Document all clinical activities and interventions accurately and completely. Responsible for mentoring and education as well as ongoing analysis of interventions to insure accurate and appropriate documentation and provides summary reports

    • Support and participate in the goals of the organization’s quality improvement, risk management and patient safety program to include but not limited to National Patient Safety Goals, Core Measures and HCAHPS medication related initiatives.

    • Responsible for design, analysis and reporting of adverse drug reactions, medication errors and pharmacy quality initiatives. Mentors others in their roles for these programs

    • Develop and actively participate in training and mentorship programs for pharmacists, pharmacy students, technicians, nurses and physicians

    • Develop and document staff competency on an ongoing basis and develops improvement plans when deficiencies in competencies are identified

    • Primary preceptor for pharmacy students and/or residents as it relates to clinical pharmacy services. Responsible for designing and managing program and mentoring student/resident as well as other preceptors

    • Maintain professional competency sufficient to meet current and future needs of the facility

    • Develop and manages specialty pharmacy practice programs as related to operational and regulatory/quality pharmacy services

    • Effectively and proactively intervene in conflicts between pharmacy and medical staff regarding drug therapy issue resolutions.

    • Train and participate with Disaster Team drills and real-event response as assigned

    • Train and participate with Code Teams as assigned. Obtain and maintain BLS-ACLS or PALS current certification as appropriate.

    • Assist the Director of Pharmacy in maintaining regulatory compliance (i.e. TJC, BOP, DEA, CMS, NIOSH, EPA, etc). Work with the Director to identify and develop processes to meet or exceed all regulatory standards. Participate in quality and regulatory reviews and audits.

    • Prioritize work and lead others to comply with facility medication turn-around time policy and procedure. Identify areas for improved efficiency. Assists in implementation of process changes.

    • Supervise pharmacists and technicians as assigned, including staff performance evaluations

    • Work with the director to establish pharmacy goals and objectives and responsible for implementation and monitoring

    • Participate with various nursing and medical staff committees as necessary

    • Act as manager in charge as assigned

    • Responsible for managing the drug formulary by insuring operational and inventory efficient processes are in place and followed

    • Responsible for the development and review of pharmacy policies and procedures

    • Participate in the design and update of pharmacy computer system programs relating to pharmacy, nursing and physician programs

    • Participate in the maintenance of pharmacy dictionaries including adding new drugs to the drug dictionary and Gold Standard formulary Charge Master maintenance, in conjunction with Informatics Pharmacist

    • Contributes to the efficient operation of the department by establishing priorities, monitoring performance measures, eliminating obstacles, resolving problems, and creating innovate solutions that lead to performance improvement.

    • Perform other duties as assigned

    • Practice and adhere to the “Code of Conduct” philosophy and “Mission, Vision, and Value Statement”

    Knowledge, Skills & Abilities

    • Organization – proactively prioritizes needs and effectively manages resources

    • Communication – communicates clearly and concisely

    • Judgment – Makes decisions based upon job knowledge and experience. Considers all impacted areas in decision process. Seeks advice where applicable. Judgment sensible and reliable.

    • Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting or exceeding expectations.

    • Interpersonal Skills – able to work effectively with other employees, patients and external parties

    • PC Skills – demonstrates proficiency in Microsoft Office, Meditech, and purchasing vendor applications and others as required

    • Policies and Procedures – articulates knowledge and understanding of organizational policies, procedures and systems

    What qualifications you will need:

    EDUCATION

    + B.S. or PharmD from an ACPE-accredited School of Pharmacy, a Doctor of Pharmacy from an ACPE-accredited college of pharmacy is preferred

    + **EXPERIENCE**

    + Minimum 1 year as a Pharmacy Clinical/Operations Specialist or one of the following: o At least 5 years of hospital pharmacy experience required; preferably within area of focus

    + Hospital Pharmacy Management experience is preferred

    + **CERTIFICATE/LICENSE**

    + Active pharmacist license in good standing with the appropriate State Board of Pharmacy

     

    Centerpoint Medical Center (https://centerpointmedical.com) is a 285+ bed hospital featuring state-of-the-art equipment and technology. Our hospital offers some of the latest clinical services available to patients. We remain focused on providing compa­ssionate care and top-notch customer service for our patients. We offer many features for visitors, including sleeper chairs in patient rooms, comfortable waiting areas, and wireless internet access. We are a Level II Trauma Center with 24/7 emergency services and an accredited Chest Pain Center. Our Orthopedic Services include Total Joints and Sports Medicine. We are an accredited Cancer Program and Breast Center. We provide Women’s Services, a Level III Neonatal Intensive Care Unit, and a Stroke Center. Our Outpatient Services include a Surgery Center, Advanced Wound Care Center, Pain Center, Sleep Disorder Center, Imaging, and Rehab. We are part of HCA Midwest Health, a network of hospitals in Kansas City and surrounding areas.

     

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

     

    "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

     

    HCA Healthcare Co-Founder

     

    Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Manager of Pharmacy Operations opening. Help HCA Healthcare create healthier tomorrows for patients and communities.

     

    We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.