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What´s the role?

As a Billing Operations Specialist, you will work within LCPR’s accounting department to ensure that our customers are billed correctly. You will correspond to customers, issue invoices, and oversee the company's revenue intake. You should have a keen eye for detail and should also be comfortable working with little direct supervision to meet tight deadlines. Also, you’ll organize proper monitoring of accounts receivable and ensure timely and accurate billing of our customers, guaranteeing our revenue.

How can you add value?

Essential Duties and Responsibilities include, but are not limited to, the following:

+ Perform and support credit/contract billing for potential customers.

+ If any billing case is not resolved, review the case notes to understand the problem, get sufficient information, and make the customer payment.

+ Ensure accurate and timely processing of all customer invoices.

+ Responsible for commissioning the existing customers to get new orders.

+ Analyze customer contracts and complete accurate setup of billing rules within billing system(s).

+ Research and resolve complex billing issues using analytical and reporting tools, as well as collaborate with cross-functional peers.

+ Use appropriate payer and departmental forms to generate refunds.

+ Reconcile any cost account differences between the billing sub-ledger and the general ledger.

+ Responsible for monthly invoice analysis, validation, and submission for approval on invoices.

+ Perform invoice analysis to identify errors, discrepancies, and opportunities for savings.

+ Present customer concern issues, status reports, and findings to manager/supervisor.

+ Demonstrates and ensures compliance with the Customer First Philosophy, all Liberty Latin America's policies and procedures, including the Code of Conduct and Liberty safety standards and procedures.

+ Other functions may be assigned.

What do you need?

Education and/or Experience:

Bachelor’s degree in finance or any related field.

Minimum 2+ years of experience in Accounting/Finance/Billing in the telecom industry.

Telecom expense management and/or Accounts payable experience preferred.

Good in MS Excel required: Familiarity with databases and SQL is an asset.

Analytical skills to compile information requiring combinations of data from several sources and the ability to work with numbers and formulas.

Other Qualifications:

+ Knowledge of the telecommunications industry and its billing operations.

+ Knowledge in operating various billing software programs including advanced proficiency with Microsoft Excel, PowerPoint, and Outlook; Knowledge of Salesforce is advantageous.

+ Good in data entry and accounting software programs.

+ Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.

+ Work in collaboration with people from other departments, including IT and Accounting.

+ Fully Bilingual (English/Spanish).

Liberty Puerto Rico provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, citizenship, age, marital status, social status, sexual orientation, gender identity, protected veteran, military service obligation, disability status, genetic information, political affiliation, and being or being perceived as a victim of domestic violence, sexual assault, or stalking. In addition to federal law requirements, Liberty aligns with applicable local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Assessment, background check and drug test will be required to be a successful candidate.

If you believe you have been discriminated against you may notify the Equal Employment Opportunity Commission, the Federal Communications Commission, or other appropriate agency.

What do you need?

Education and/or Experience:

Bachelor’s degree in finance or any related field.

Minimum 2+ years of experience in Accounting/Finance/Billing in the telecom industry.

Telecom expense management and/or Accounts payable experience preferred.

Good in MS Excel required: Familiarity with databases and SQL is an asset.

Analytical skills to compile information requiring combinations of data from several sources and the ability to work with numbers and formulas.

Other Qualifications:

+ Knowledge of the telecommunications industry and its billing operations.

+ Knowledge in operating various billing software programs including advanced proficiency with Microsoft Excel, PowerPoint, and Outlook; Knowledge of Salesforce is advantageous.

+ Good in data entry and accounting software programs.

+ Experience analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.

+ Work in collaboration with people from other departments, including IT and Accounting.

+ Fully Bilingual (English/Spanish).

Liberty Puerto Rico provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, citizenship, age, marital status, social status, sexual orientation, gender identity, protected veteran, military service obligation, disability status, genetic information, political affiliation, and being or being perceived as a victim of domestic violence, sexual assault, or stalking. In addition to federal law requirements, Liberty aligns with applicable local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Assessment, background check and drug test will be required to be a successful candidate.

If you believe you have been discriminated against you may notify the Equal Employment Opportunity Commission, the Federal Communications Commission, or other appropriate agency.

How can you add value?

Essential Duties and Responsibilities include, but are not limited to, the following:

+ Perform and support credit/contract billing for potential customers.

+ If any billing case is not resolved, review the case notes to understand the problem, get sufficient information, and make the customer payment.

+ Ensure accurate and timely processing of all customer invoices.

+ Responsible for commissioning the existing customers to get new orders.

+ Analyze customer contracts and complete accurate setup of billing rules within billing system(s).

+ Research and resolve complex billing issues using analytical and reporting tools, as well as collaborate with cross-functional peers.

+ Use appropriate payer and departmental forms to generate refunds.

+ Reconcile any cost account differences between the billing sub-ledger and the general ledger.

+ Responsible for monthly invoice analysis, validation, and submission for approval on invoices.

+ Perform invoice analysis to identify errors, discrepancies, and opportunities for savings.

+ Present customer concern issues, status reports, and findings to manager/supervisor.

+ Demonstrates and ensures compliance with the Customer First Philosophy, all Liberty Latin America's policies and procedures, including the Code of Conduct and Liberty safety standards and procedures.

+ Other functions may be assigned.