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DS Bus South LLC

Summary/Objective

Coordinate operations for the location by ensuring that all staffing and vehicle requirements are met on a day-to-day basis.

Perform customer service duties by assisting parents and school staff with transportation questions and issues. Pay is $32k-$36k depending on experience.

RESPONSIBILITES:

1. Responsible for supervising the driver workforce and coordinating the daily Operations (drivers, routing, and vehicle activities) to assure excellent service and customer satisfaction. Maintain the highest level of ethical behavior with our customers, fellow employees and the communities we serve.

2. Routing and dispatching.

3. Back up driver in emergency situations.

4. Manage employee and customer complaints.

5. Supervise compliance of DS Bus policies and administer counseling and written warnings. Recommend employee terminations and discipline actions to the General Manager.

6. Coordinate bus cleanings and monitor interior cleanliness.

7. Prepare accurate information for timely reporting.

Competencies

1. Ability to communicate clearly and effectively, both orally and in writing.

2. Interact with a diverse group of individuals in a courteous and tactful manner and establish and maintain effective working relationships.

3. Prioritize and multi-task; ability to work accurately and frequently under pressure and with interruptions.

4. Work independently and in a team situation

5. Handle problems and stressful situations tactfully and apply pro-active problem-solving skills.

6. Maintain confidentiality.

Work Environment

Modern office procedures, practices and computer equipment and programs.

Required Education and Experience

Working knowledge of two-way radio equipment operation and dispatching devices preferred. Appropriate dispatching policies and practices, or ability to learn within a reasonable amount of time. High school diploma or equivalent. CDL license with appropriate endorsements and state certificates required. (In-house training provided.) Computer literacy, preferably in MS Office products. Customer service and management skills needed. Excellent written and oral communications ability required with the ability to speak in front of a group.

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

DS Bus Lines is a family-oriented company that focuses on our core values of family, respect, service, and safety. We understand how important of a responsibility transporting children is and we take that role very seriously. We strive to create mutual respect and trust with school districts so that we can work together to provide the best possible service for students and parents.