• Surgical Case Dispatcher (1st Shift) - Starting…

    Stryker (Houston, TX)


    Schedule-

    + **Mon - Fri, 6:30am – 4:30pm**

    + Overtime based on business needs

    + On-call rotation, required

     

    What you will do-

     

    As the Surgical Case Dispatcher, you will be instrumental in the planning, routing delivery, and pickup of all scheduled cases, optimizing and ensuring that all drivers are effectively utilized, meeting transportation budgets, and cost reduction strategies as they pertain.

     

    + Meet established metrics for operations (i.e., turns, service levels)

    + Coordinate expired replacement pick up’s and drop offs as requested by warehouse teams, as well as the timely return of all inventory to its correct location

    + Route efficiency planning – communicate with all surgical case coordinators to efficiently manage multiple routes while simultaneously reducing overall mileage, overtime, and costs

    + Communication with sales partners to establish relationships with both teams

    + Ensure all cases are delivered on time, complete, and to the correct facility

    + Develop and execute strategies to maximize driver capacity, considering variables like peak times, fluctuations in demand, and operational priorities. Collaborate seamlessly with both Inbound and Outbound teams, offering essential support and capacity as needed to ensure optimal efficiency

    + Maintain and update customer delivery instructions and location drop offs

    + Prepare vehicle maintenance reports and ensure scheduled maintenance of all vehicles

     

    What you need-

    Required

    + High School Diploma or GED

    + Five (5) years’ relevant work experience

    + Possess a valid driver’s license with no restrictions

    + Ability to lift, push, pull and carry up to 50 lbs

    + Ability to work flexible hours, as needed to support the business needs, including weekends and evenings as needed

    + Participate in on-call rotation schedule

    Preferred

    + Associate or Bachelors Degree

    + Warehouse/ inventory control experience in a fast-paced environment

    + Experience in logistics, inventory, delivery, and customer service

     

    Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

     

    Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.