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Position Title:

Financial Aid Specialist

Job Description:

Counsels students, families and staff regarding all options related to educational finance including but not limited to: federal, state and institutional guidelines related to applying for and receiving student financial aid. Required educational finance counseling also includes providing options to attain the best possible financial aid plan to complete their educational goals.

JOB TITLE: Financial Aid Specialist

REPORTS TO: Assistant Director of Financial Aid

DEPARTMENT: Financial Aid

EXEMPT: No

VICE** **PRESIDENT: Vice President of Student Services

GENERAL STATEMENT OF THE** **FUNCTION

All Hinds Community College employees must commit to the Caring Campus approach to student engagement and daily apply these general behavioral objectives: listen to student questions and concerns with a positive attitude and make meaningful connections with students.

QUALIFICATIONS** **REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Requires a strong working knowledge of higher education federal and state financial aid programs, policies and procedures, and processes.

+ Demonstrated accuracy and attention to detail for processing financial transactions correctly and ensuring compliance with regulations.

+ Demonstrated administration of regulations governing student aid programs

+ Proficiency in Microsoft Office, specifically EXCEL worksheets and formulas

+ Strong organizational, analytical, and planning abilities

+ Excellent verbal and written communication skills

+ Capacity to work both independently and collaboratively in a dynamic and demanding environment

+ Ability to maintain confidentiality of student accounts and related documents

+ Ability to manage multiple complex assignments with sensitivity to deadlines, priorities, and changing circumstances

+ Demonstrated professional work ethic, positive attitude, and troubleshooting skills

EDUCATION AND/OR** **EXPERIENCE

+ Associates degree or experience equivalent required, with a minimum of two years in Financial Aid preferred. NASFAA Financial Aid credentials preferred and may be considered to supplement education/experience requirements

+ Knowledge of Workday/Navigator Student module preferred

**ESSENTIAL DUTIES AND RESPONSIBILITIES** include the following.

+ Maintain knowledge of diversity-related issues, legislation, and best practices.

+ Responsible for accurate and timely awarding of financial aid to include but not limited to federal aid, state aid, institutional aid and aid from other sources.

+ Responsible for resolving cost of attendance and over awarding issues timely.

+ Responsible for verification and award adjustments as required federal, state and institutional policies. Including but not limited to Return of Title IV and Satisfactory Academic Progress processing and advising

+ Responsible for refunding students accurately and in compliance with all federal, state and institutional policies

+ Responsible for monitoring student files to prohibit over-awards due to enrollment changes and/or package adjustments

+ Attend regular training in customer service and student financial aid training to increase understanding for administering student accounts in the most professional, effective manner

+ Models top level customer service, advice and counseling of students

+ Assist the Assistant Director with special projects, reporting and internal controls as requested

+ Perform other duties as may be assigned by the appropriate authority.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY** **RESPONSIBILITIES:

None

PHYSICAL** **DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, sit, taste and smell. The employee is frequently required to sit.

The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK** **ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the work environment is usually moderate, and the employee is occasionally required to perform job responsibilities off site.

We promote a culture of inclusion for all employees that respects individual strengths, ideas, and capabilities. We believe that our differences enable us to make better decisions, drive innovation, and deliver better results **.**

Mission

Hinds Community College is committed to moving people and communities forward by helping develop their purpose, passion and profession.

Vision

Hinds Community College will be a catalyst to create a competitive economy and a compelling culture for Mississippi.

Values

Hinds Community College aspires to the following IDEALS:

+ Integrity

+ Diversity

+ Excellence

+ Accountability

+ Leadership

+ Stewardship

In compliance with Title VI of the Civil Rights Act of 1964, Title IX, Education Amendments of 1972 of the Higher Education Act, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and other applicable Federal and State Acts, Hinds Community College offers equal education and employment opportunities and does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status in its educational programs and activities. We recognize our responsibility to provide an open and welcoming environment that fosters a culture of diversity, equity, and inclusion for employees and students to collaboratively learn, work and serve our communities.

The following have been designated to handle inquiries regarding these** **policies:

**EEOC Compliance:** The Office of Human Resources

Box 1100 Raymond MS 39154; Phone: 601-857-3458 or Email: [email protected] .

**Title IX** : Associate Vice President Student Services, Title IX Coordinator

Box 1100 Raymond MS 39154; Phone: 601-857-3353 or Email: [email protected] .

Full Time/Part Time:

Full time

Position Type:

12 Month 260 Days

Job Classification:

Financial Aid

Scheduled Hours:

40