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Company description

For 25 years, Level has developed marketing solutions for some of the world’s most innovative brands. We believe the best solutions come from collaborative working partnerships with our clients. Whether an established brand, or a start-up, we believe in the power of creative strategy, design, and technology to solve business challenges.

Overview

The Senior Quality Assurance Analyst ensures a flawless customer experience by meticulously reviewing and validating content and creative deliverables across a variety of platforms. You will be responsible for testing the quality and functionality of emails, websites, and other digital assets, ensuring they meet the highest standards for accuracy, consistency, and performance.

Key responsibilities include cross-browser testing across multiple operating systems and devices, validating email rendering across various clients and platforms, and ensuring alignment with design comps and copy documents. You’ll check key elements such as links, videos, images, and layouts to confirm everything functions as intended and matches approved specifications.

In this role, you'll collaborate closely with QA analysts, project managers, developers, creative teams, and production teams to maintain high standards throughout the execution process. This is a hands-on opportunity to contribute to the success of a leading blue-chip client while supporting and refining QA best practices in a fast-paced, detail-oriented environment.

Responsibilities

+ Ensure High-Quality Execution of Digital Deliverables: Perform detailed testing of websites, emails, and other digital assets to confirm content accuracy, design fidelity, and functionality across browsers, devices, and email clients.

+ Drive Effective Defect Management: Log, track, and communicate defects with precision, collaborating with cross-functional teams to support timely resolutions and ongoing quality improvements.

+ Validate Against Brand and Accessibility Standards: Review deliverables for consistency with brand guidelines and compliance with WCAG to support accessible and inclusive user experiences.

+ Contribute with Ownership and Initiative: Take responsibility for assigned tasks from start to finish, proactively managing timelines, anticipating quality risks, and contributing to overall team success.

+ Flex Between Roles Based on Project Needs: Serve as a test lead on some projects, coordinating QA efforts and timelines, or operate as an individual contributor, performing high-quality testing within collaborative team environments.

Qualifications

+ 4+ Years of QA Experience: Proven track record in quality assurance with deep expertise in manual testing across digital marketing and web development workflows. Demonstrated ability to lead end-to-end testing efforts, from planning through post-release validation.

+ Technical Proficiency: Advanced experience testing responsive designs across a variety of browsers, devices, and operating systems. Skilled in macOS environments, including command-line operations via the UNIX terminal. Experience mentoring junior QA engineers and contributing to cross-functional quality initiatives.

+ Strategic Understanding of the SDLC: Strong grasp of the full Software Development Life Cycle, with the ability to advocate for QA involvement at key stages. Supports process improvements and contributes to cross-functional discussions about release readiness and quality standards.

+ Advanced Tool Proficiency: Extensive experience with JIRA for test and defect management, and working knowledge of tools like Charles Proxy. Able to recommend and adopt new tools to enhance team efficiency and test coverage.

+ Accessibility Standards Compliance: Familiar with Web Content Accessibility Guidelines (WCAG) and accessibility best practices. Capable of identifying accessibility issues and collaborating with design and development teams to ensure inclusive experiences for users with visual, auditory, and mobility impairments.

+ Design and UX Fluency: Highly skilled in validating builds against design specifications and copy documentation. Comfortable working with tools such as Figma, Photoshop, and Sketch to ensure both visual and functional accuracy. Ability to compare deliverables against design comps and copy docs; familiarity with web design software (e.g., Photoshop, Sketch).

+ Effective Communication & Team Collaboration: Experienced in coordinating QA efforts across design and development teams. Strong written and verbal communicator known for thorough documentation, clear risk articulation, and timely delivery.

+ Proactive & Solutions-Oriented: Thrives in fast-paced, deadline-driven environments. Takes initiative in shaping testing strategies, identifying process improvements, and ensuring quality goals align with business objectives.

+ Continuous Improvement Mindset: Dedicated to ongoing optimization of QA practices. Actively contributes to improving test efficiency, reducing regression risk, and supporting team growth through knowledge sharing, training, and mentorship.

Additional information

At Publicis Groupe, we offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.

You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.

Level Studios is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected]. All your information will be kept confidential according to EEO guidelines.

Compensation Range: $50-$71/hour. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 7/1/25.