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HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description:

We are seeking an experienced communications designer who is passionate about their craft and specializes in articulating complex ideas through simple, modern, and engaging storytelling that resonates with users. The ideal candidate will have a love for technology and a creative mindset – willing to try new things to find the best solution. Additionally, they are familiar with Agile methodologies, user-centric design (personas, journey mapping, user testing), and have prior experience working with both CX/ UX/ UI teams and operational teams delivering technical solutions, and are able to bridge the gap in communicating key information to broad audiences. In this role you will be responsible for identifying storytelling opportunities, creating messaging (text, graphics, videos), and publishing content through internal communication channels. This role has high visibility and will include engaging a 140K global workforce.

Skills Required:

+ Develop and execute multi-tiered communication plans, including creating content for various channels such as emails, newsletters, intranet, presentations, and internal social channels.

+ Monitor and evaluate the effectiveness of communications initiatives and campaigns, making recommendations for improvement as needed

+ Effectively articulate complex concepts and ideas to a diverse audience through a variety of communication mechanisms in a timely and consumable manner.

+ Manage multiple projects from proof of concepts to publication, gaining feedback and measuring success, across different mediums at the same time; planning for both internal IT audience and external corporate-wide audience

+ Make recommendations based on research and user testing that help deliver the best communication experience for users.

+ Understand CX design, industry communication standards, trends and leverage them to support program objectives.

+ Ensure content is consistent across presentations, platforms, and channels, is relevant to users, aligns with organization objectives, and brand standards.

+ Strong writing skills & familiarity with AP Style

Experience Required:

+ 3+ years’ experience in communications, change management, or a related role.

+ Strong writing, editing, and storytelling skills

+ Ability to work effectively in a fast-paced, deadline-driven environment, managing multiple projects simultaneously.

+ Excellent interpersonal skills, with the ability to build strong relationships and collaborate across various levels of the organization.

+ Detail-oriented with strong organizational and problem-solving skills.

+ Familiarity with internal communication and social media platforms, content scheduling tools, and analytics

+ A creative mindset with a sharp eye for visuals, trends, and building positive employee experiences

+ Proactive, organized, and eager to learn and grow in a dynamic global environment

+ Graphic design, video editing, or multimedia skills

Education Required:

+ Bachelor's degree in Communications, Marketing, Organizational Psychology, Business, or a related field strongly preferred

Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.

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