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Position Summary...

What you'll do...

Manager, Program Management – Walmart Fulfillment Services

Walmart Fulfillment Services (WFS) is seeking a seasoned program management professional to own organizational engagement programs and business process management to drive team productivity and high levels of associate satisfaction. This is a highly visible role and requires someone who is able to set the tone for the overall WFS associate experience.

The Manager, Program Management – Walmart Fulfillment Services is responsible for associate onboarding, associate engagement, and organizational health programs within the WFS team. This position will collaborate with teams across WFS and Walmart Marketplace to positively influence the associate experience.

The ideal candidate fosters a work culture that drives operational excellence and continuous improvement, while empowering associates to thrive both personally and professionally, creating an environment where teamwork, innovation, and productivity are consistently encouraged and celebrated.

What you’ll do:

+ Manage culture and engagement across WFS, recognizing that a positive and engaged workforce is crucial for achieving our goals. This work supports new associate onboarding as well as the engagement of tenured associates.

+ Develop, maintain and implement comprehensive onboarding programs that ensure new associates are effectively integrated into the organization, while also designing and managing engagement initiatives that foster a positive and productive work environment.

+ Maintain the rhythm of business by ensuring consistent operational processes and developing and executing business continuity plans to mitigate risks and ensure seamless operations during disruptions.

+ Drive processes across different areas of the business to ensure efficiency and compliance by establishing timelines, workflows, and requirements. Determine and develop additional materials, tools, or trainings that are needed to enable program progress.

+ Maintain a high level of organization by effectively managing multiple projects and tasks, prioritizing workload, and ensuring timely and accurate completion of deliverables to support overall team and business objectives.

+ Facilitate clear and effective communication across teams by ensuring information is accurately conveyed, fostering open dialogue, and promoting collaboration to achieve common goals and drive organizational success.

+ Utilize strong analytical skills to identify gaps in processes, systems, and performance, and develop actionable plans to address these gaps and drive continuous improvement.

What you’ll bring:

+ You effectively lead by influencing various stakeholder groups.

+ You can tailor communication across broad stakeholder sets and levels.

+ You are proactive and use data to make decisions quickly and can create the right set of data, tools, and content to help teams execute with speed.

+ You have a strong sense of urgency and ownership.

+ You are skilled at building and scaling programs within eComm businesses and understand key metrics and actions that drive performance.

+ You have a startup mentality with a willingness to take on ambiguous challenges.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Respect the Individual: Demonstrates and encourages respect for all builds a high performing team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team members

Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments

Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values

Act with Integrity: Acts as an altruistic servant leader and is consistently humble self-aware honest and transparent

Serve our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omni merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customersmembers

Serve our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategy

Strive for Excellence: Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risk taking and exhibits resilience in the face of setbacks

Strive for Excellence: Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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Bellevue, Washington US-11075:The annual salary range for this position is $84,000.00-$156,000.00

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San Bruno, California US-08848/Sunnyvale, California US-11349:The annual salary range for this position is $91,000.00-$169,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $70,000.00-$130,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Bachelor's degree in Business, Human Resources, or related field and 2 years’ experience in project management, compliance, operations management or related area OR 4 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.