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Job Summary

(Full-Time, Remote)

Responsible for all aspects of insurance follow up and collection activity.

As a Collections Specialist at Community Health Systems, you’ll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including health insurance, flexible scheduling, 401k and student loan repayment programs.

Required:

Experience: Six months to a year related experience

Education: High School Diploma

Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software, Spreadsheet software and E-mail software

Preferred:

Education: Associate’s Degree

Essential Duties

1. Responsible for all aspects of follow up and collections, including making telephone calls, accessing payor websites, and verifying adjudication.

2. Review the account information and necessary system applications to determine the next appropriate work activity, identify issues and provide suggestions for resolution.

3. Accurately and thoroughly documents the pertinent collection activity performed.

4. Initiate telephone or letter contact to patients to obtain additional information as needed.

5. Coordinates with internal departments to resolve ongoing issues.

6. Attend and participate in meetings, training seminars and in-services to develop job

knowledge.

7. Respond timely to emails and telephone messages as appropriate. Communicate issues

to management, including payer, system or escalated account issues.

8. Participate in the monthly, quarterly and annual performance evaluation process with their

Supervisor.

9. Ability to perform all other duties as assigned or requested.

10. **This is a remote position.**

We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Community Health Systems is one of the nation’s leading healthcare providers. Developing and operating healthcare delivery systems in 40 distinct markets across 15 states, CHS is committed to helping people get well and live healthier. CHS operates 70 acute-care hospitals and more than 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, occupational medicine clinics, imaging centers, cancer centers and ambulatory surgery centers.

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To Apply, please email [email protected]

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.