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Customer Service Assistant
- Corteva Agriscience (Wabash, IN)
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Who We Are and What We Do:
At **Corteva Agriscience** , you will help us grow what is next! No matter what your role, you will be part of a team that is building the future of agriculture – solving the world’s food problems through innovation, technology, and putting people first. We care about you, and we care that you’re comfortable. While there’s no place like home, Corteva comes close.
We have an exciting opportunity for a **Customer Service Assistant** to join us at our **Wabash, Indiana** location **.**
What You Will Do:
+ Serve as the first point of contact by answering incoming calls, determining the nature of inquiries, and directing callers to the appropriate personnel
+ Provide support for off-site call handling as needed
+ Greet and assist visitors, determine the purpose of their visit, and notify relevant staff of their arrival
+ Lead account maintenance activities and collaborate on the processing and mailing of Seed Proposals with designated team members
+ Act as the ADP eTime Administrator when required
+ Serve as the Corteva TUA Lead and manage GPOS reporting responsibilities.
+ Procurement & Vendor Coordination
+ Act as the primary contact for all vendor payable invoices and Wabash site purchase requisitions
+ Assist staff with sourcing and ordering office supplies
+ Support planning and logistics for Wabash PAR Plot Days, including scheduling meals, portable restrooms, golf carts, and other event needs
+ Coordinate shipping and receiving of packages via UPS/USPS, including supplies for District Sales Managers, Partner Programs, sign programs, and other office-related shipments
+ Serve as the focal point for reporting and coordinating maintenance and service calls for all office equipment
+ Act as the IT liaison for server, workstation, printer, and phone-related issues
+ Various other duties as assigned
Education:
+ You have a high school diploma or equivalent
What Skills You Need:
+ You possess a minimum of one (1) year related experience
+ You have a valid US Driver’s License
+ You can work independently as well as in a team environment
+ You are comfortable with technology and possess good computer aptitude including the use of Microsoft Applications (Outlook, Word, Excel, PowerPoint, etc.), and are willing and able to learn other company specific applications as required
+ You have good written, verbal, and interpersonal communication skills with the ability to communicate effectively with internal and external customers
+ You have high attention to detail can multitask, maintain an organized workplace, and have excellent problem-solving skills
+ You are customer service orientated and comfortable interacting with both internal and external customers as a representative of Corteva
+ You uphold health and safety to the highest standard! You consistently help others and demonstrate adherence to safety protocols, policies, and procedures to ensure you and your colleagues go home safely every day
What Makes You Stand Out:
+ Two-Year Technical or Associates Degree in Agriculture, Business, or a related field
+ Knowledge or experience with ADP
Work Authorization and Relocation:
+ This position does NOT offer a comprehensive domestic relocation benefit package
+ VISA Sponsorship is NOT Available for this position
Work Location:
+ This is a H **ybrid** position, which requires employees are expected work approximately **60% on-site** at the designated Corteva location and may work up to **40% remotely**
Benefits – How We’ll Support You:
+ Numerous development opportunities offered to build your skills
+ Be part of a company with a higher purpose and contribute to making the world a better place
+ Health benefits for you and your family on your first day of employment
+ Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays
+ Excellent parental leave which includes a minimum of 16 weeks for mother and father
+ Future planning with our competitive retirement savings plan and tuition reimbursement program
+ Learn more about our total rewards package here - Corteva Benefits (https://hrportal.ehr.com/LinkClick.aspx?fileticket=2Nre68t3vrs%3d&portalid=351)
+ Check out life at Corteva! www.linkedin.com/company/corteva/life
Are you a good match? Apply today! We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.
Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.
Corteva Agriscience™ is an equal opportunity employer. We are committed to boldly embracing the power of inclusion, diversity, and equity to enrich the lives of our employees and strengthen the performance of our company, while advancing equity in agriculture. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. Discrimination, harassment and retaliation are inconsistent with our values and will not be tolerated. If you require a reasonable accommodation to search or apply for a position, please visit:Accessibility Page for Contact Information
For US Applicants: See the ‘Equal Employment Opportunity is the Law’ poster. To all recruitment agencies: Corteva does not accept unsolicited third party resumes and is not responsible for any fees related to unsolicited resumes.
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