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Job Description

Insight Global's client is looking for a Field Service Operations Manager to support their aftermarket services division. The Field Service Operations Manager will oversee the operations for rotating equipment maintenance and repair services, ensuring efficient and effective service delivery by managing a team of field service technicians, coordinating service activities, and maintaining high standards of customer satisfaction. Key responsibilities include planning and coordinating field service activities such as scheduling, resource allocation, and logistics; maintaining strong client relationships by addressing their needs and concerns promptly; ensuring all service activities meet company standards and regulatory requirements; providing technical support and guidance to the team; tracking and reporting on service performance metrics to identify areas for improvement; enforcing safety protocols and procedures to ensure a safe working environment; and managing the field service budget to optimize costs while maintaining service quality.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- 10+ Years of experience doing preventative maintenance, repairs, and installation with rotating equipment (pumps, turbines, etc)

Experience utilizing Microsoft suite software Project management/Customer interfacing experience null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].