• Program Coordinator, Residence Services,…

    Boston University (Boston, MA)


    PROGRAM COORDINATOR, RESIDENCE SERVICES, Auxiliaries Office of Housing

    Job Description

    PROGRAM COORDINATOR, RESIDENCE SERVICES, Auxiliaries Office of Housing

     

    Category

     

    Charles River Campus --> Administrative/Support/Clerical

     

    Job Location

     

    BOSTON, MA, United States

     

    Tracking Code

     

    25500150430528

     

    Posted Date

     

    5/29/2025

     

    Salary Grade

     

    Grade 25

    Position Type

    Full-Time/Regular

    Key Responsibilities:

    + Maintain central key inventory for residence system; coordinate key replacement orders, lock change requests, and lock maintenance issues.

    + Process furniture requests for central furniture warehouse.

    + Post charges to students' accounts for lock changes, missing and damaged furniture, and residence damages.

    + Process lock change requests, prioritize orders, and coordinate with residence staff on all matters related to issuance and replacement of room keys, missing keys, and lock changes.

    + Post charges to students' accounts for lost keys, lock changes, and dorm damages.

    + Assist in the Room Condition Report process management and use the data when processing damage billing at the end of each semester.

    + Oversee work of student staff on preparation of key packets for academic year and summer.

    + This includes key testing and organization of keys for distribution.

    + Monitor and process work orders received through the Maintenance module in StarRez.

    + Organize furniture request forms and appliance repairs forms for warehouse staff and outside vendors.

    + Maintain accurate records and logs of same.

    + Communicate with students and parents about damage and key/lock charges posted to students' accounts.

    + Monitor and respond to emails in the Housing Residence Services central mailbox. Ensure notes are updated in StarRez.

    + Maintain accurate records of all transactions in the Residence Services Area, file forms, update databases and review work of student staff.

    Required Skills

    + High School Diploma or GED

    + Bachelor's degree preferred

    + One to three years of experience.

     

    _We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor._

     

    _CURRENT BOSTON UNIVERSITY EMPLOYEES Represented by L2324 click here (https://apptrkr.com/get\_redirect.php?id=6278734&targetURL=http://www.bu.edu/hr/forms-documents/application-for-clerical-or-technical-promotion-or-transfer/) to apply for this position. All other applicants (both internal and external), please use the {Apply} section on this page._

    Required Skills

    **Job Location:** BOSTON, MA

    **Position Type:** Full-Time/Regular

    **Salary Grade:** Grade 25

     

    To apply, visit https://jobs.silkroad.com/BU/External/jobs/315460 (https://apptrkr.com/6278734)

     

    Copyright 2025 Jobelephant.com Inc. All rights reserved.

     

    Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/)

     

    jeid-cec16a261e096344935fb7f09c4e0035