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Description

We are seeking a detail-oriented Administrative Assistant to provide expert administrative support within a shipping and production environment. The ideal candidate will excel in managing clerical tasks, maintaining accurate records, and ensuring smooth communication across teams. Proficiency in customer interactions, shipping documentation, and organizational management will help you thrive in this critical role.

Responsibilities

+ Customer Support & Communication: Manage customer inquiries and provide support for production orders, ensuring timely responses and accurate information.

+ Cross-Team Coordination: Facilitate seamless communication between Sales, Production, Shipping, and customers to align operations and ensure customer satisfaction.

+ Documentation & Record Keeping: Maintain and update both digital and physical records of customer orders, maintaining a focus on accuracy and organization.

+ Account Setup: Assist with establishing new customer accounts, parts, and tooling while documenting with precision.

+ Inventory Oversight: Oversee inventory data, ensuring all records remain up-to-date and efficiently organized.

+ Shipping Documents: Prepare and organize shipping paperwork, such as packing lists, Bills of Materials, material certifications, and any other customer-specific documents.

+ Carrier Collaboration: Work closely with transportation providers for rate negotiations and management of daily freight logistics.

+ Web-Based Systems: Navigate customer-specific portals to retrieve orders, process invoices, and submit required documents.

+ Administrative Support: Perform general office tasks, including email correspondence, data entry, and scheduling.

+ Clerical Duties: Support additional operational or administrative tasks as needed to ensure the smooth running of the department.

Requirements • Proven experience in administrative or clerical roles, preferably within a shipping or production environment.

• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

• Strong skills in data entry, email correspondence, and document preparation.

• Familiarity with FedEx systems and customer-specific websites for order management.

• Ability to manage inbound and outbound calls while maintaining excellent customer service.

• Basic computer literacy, typing proficiency, and office math skills.

• All candidates are required to undergo relevant screenings and complete required assessments.

• Exceptional attention to detail and organizational skills to handle multiple tasks effectively. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .