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Job Details

Division:[[division_obj]]

Reports to:Quality Service Supervisor

Basic Job Functions:

+ Traveling 20 plus hours of the work week (driving or by air) is common.

+ Traveling a minimum of (3) days and as many as (5) days per week is expected. Some visits may be scheduled with (1) day notice.

+ Jobsite visits will consist of but not limited to talking with customers/site foremen and walking building roofs, both completed and during construction.

+ Communicate with erectors and customers on a regular basis and demonstrate problem-solving skills through a dialogue with the field. A question and answer process will be common to sort out problems and define the most efficient, cost-effective solution.

+ Involved in the investigative process of solving problems by working with individuals within the organization and by reviewing file information, shop drawings, and erection drawings.

+ Provide customer/site feedback during divisional quality meetings and coordinate/conduct Erector Seminars, CICP schools, and various builder trainings.

+ Expected to identify trends and problems and recommend solutions with a primary focus being on representing and upholding Kirby Building Systems standards and expectations while also being aware of and sensitive to the needs of the steel erector and Builder.

+ Assist the internal quality team in various claims and back charge investigations/resolutions.

+ Compose reports of jobsite visits.

+ Other responsibilities as needed.

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Minimum Qualifications:

+ High School Diploma or GED

+ Minimum 3 years of direct pre-engineered metal building and metal building industry experience.

+ Strong product knowledge and understanding of metal building roof systems.

+ Ability to travel to jobsites.

+ Ability to climb ladders, ride lifts, and get on roof systems.

+ Background in computer use with skills in Microsoft Office: Excel, Word, Etc.

Preferred Qualifications:

Civil Engineering Degree or Professional Engineer

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