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Service Technician - Class B
- Lithia & Driveway (Honolulu, HI)
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Dealership:L0253 Honolulu Buick GMC Cadillac
Honolulu GMC Cadillac
Service Technician – Class B
The Service Technician is responsible for performing automotive repairs and service in accordance with store and factory standards. This individual utilizes their skills to diagnose and resolve the different sources of automotive problems swiftly and accurately. The Service Technician works with all Service personnel and management to ensure the satisfaction of our customers.
Responsibilities:
+ Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.
+ Diagnose cause of malfunction.
+ Complete all work according to the applicable safety requirements.
+ Road-test vehicles to ensure quality of repair work.
+ Accurately record time spent on repairs utilizing company time clocking procedures.
+ Document work performed on repair order and document test procedures/results.
+ Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as “special tools”.
+ Maintain an organized and clean workspace, completing a stall cleaning every day.
+ Complete all required training.
+ Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.
+ Constructively communicate with other dealership personnel as required to satisfy customer needs.
+ Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.
+ Maintain personal grooming, hygiene, and uniform standards according to departmental policies.
+ Arrive at work, take breaks, and depart work at the times designated by management.
Skills and Qualifications:
+ Passed manufacturer training and can perform repairs in the following areas with no supervision:
+ Lube and Maintenance Services
+ Engine Repair
+ Suspension/Steering Repair
+ Brake Repair
+ Electrical/Electrical Systems Repair
+ Heating and A/C Repair
+ Engine Drivability Diagnosis and Repair (Optional)
+ Certification/Training:
+ Manufacturer certified in all areas listed above.
+ Minimum of 3 ASE certifications (Should be an ASE Master Technician)
+ Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs
+ Automotive Technical Knowledge – Three to five years’ experience
We offer best in class industry benefits:
+ Competitive pay
+ Medical, Dental and Vision Plans
+ Paid Holidays & PTO
+ Short and Long-Term Disability
+ Paid Life Insurance
+ 401(k) Retirement Plan
+ Employee Stock Purchase Plan
+ Lithia Learning Center
+ Vehicle Purchase Discounts
+ Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We offer best in class industry benefits:
+ Competitive pay
+ Medical, Dental and Vision Plans
+ Paid Holidays & PTO
+ Short and Long-Term Disability
+ Paid Life Insurance
+ 401(k) Retirement Plan
+ Employee Stock Purchase Plan
+ Lithia Learning Center
+ Vehicle Purchase Discounts
+ Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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