"Alerted.org

SHRM is a member-driven catalyst for creating better workplaces where people and businesses thrive together. As the trusted authority on all things work, SHRM is the foremost expert, researcher, advocate, and thought leader on issues and innovations impacting today’s evolving workplaces. With nearly 340,000 members in 180 countries, SHRM touches the lives of more than 362 million workers and their families globally.

Summary

The Associate Researcher, Market Research is responsible for supporting the efforts of senior members of the SHRM market research team as they relate to quantitative and qualitative market research.

Responsibilities

+ Procure and synthesize global market and competitive intelligence secondary market research information for internal dissemination.

+ Under the direction and oversight of senior researchers, support various market research studies by procuring sample, programming surveys, ensuring quality controls, and partnering with vendors.

+ Ensure all raw sample files are cleaned as outlined in established processes.

+ Manage ongoing activities as they relate to various tracking studies, ensuring sample quality and deadlines are adhered to.

+ Liaise and collaborate with internal research and analytic resources.

+ Oversee vendor deliverables, including vendor invoice management and processing.

+ Manage ongoing activities and member communications related to the Market Research member panel.

+ Perform coding on open ended survey verbatim responses via Qualtrics.

+ Serve in cross-functional SHRM workgroups, as needed.

+ Other duties and projects as assigned.

Education & Experience Requirements

Education:

+ Bachelor’s degree in a related field; advanced degree a plus.

Experience:

+ At least 3 years of professional experience in market research.

+ Working knowledge and experience with programming on survey design platforms such as Confirmit, Qualtrics, Decipher Beacon, or other platforms.

+ Expert proficiency with MS Excel, Word and PowerPoint.

+ Experience with IBM SPSS including cross tabs and frequencies.

Knowledge, Skills & Abilities

+ Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality.

+ Excellent analytical and problem-solving skills.

+ Strong written and oral communications skills, including writing, grammar, and editing skills.

+ Project management skills, including setting and meeting timelines, monitoring budgets, and managing vendor output.

+ Proven ability to deliver results in a fast-paced, rigorous data-centric environment, by successfully interacting and collaborating with product owners, managers, and senior management regarding business challenges and research needs.

+ Finely tuned active listening skills, strong attention to detail, and follow-through.

+ Comfortable working on multiple priorities while adhering to strict deadlines.

Certifications

+ N/A

Physical Requirements

This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:

+ Prolonged periods of sitting at a desk and working on a computer.

+ Frequent use of hands and fingers for typing, handling documents, and using office equipment.

+ Occasional standing, walking, bending, and reaching.

+ Ability to lift and carry up to 30 pounds as needed.

+ Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.

Work Environment

Hybrid Position (3 Days In-Office, 2 Days Remote):

+ This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00AM – 9:00AM and concluding between 5:00PM – 6:00PM.

**Travel:** 0 – 10%

\#LI-Hybrid

The hiring range for this position is $70,000 to $80,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.

Our employment practices are in accordance with the laws that prohibit discrimination against qualified individuals on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran’s status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.

SHRM is an equal opportunity employer (Minority/Female/Disabled/Veteran).

We do not sponsor applicants for work visas.

Job Details

Job Family** **00 - Data & Analytics

Job Function** **00 - Premium

Pay Type** **Salary