• Patient Educator II, Health Education

    Sutter Health (Palo Alto, CA)


    We are so glad you are interested in joining Sutter Health!

    Organization:

    PAMF-Palo Alto Medical Foundation PAD

    Position Overview:

    Provide comprehensive, health education and resource information details and support for patients, their families, Sutter Staff (as needed) and patrons in the local community. Delivery modalities include both virtual and in person for our department’s individual and group services. Provide an on-site presence and assist patrons with health education and resource needs at designated Health Education Resource Centers (includes helping Walk-in Patrons, addressing patient needs via phone calls, My Health Online, and email follow up). Regularly review and follow up on Provider generated Patient Referrals via EPIC. Investigate and provide individualized patient information, and resource needs via My Health Online messaging, telephone conversations, and scheduled in-person visits. Engage patients/patrons in motivational coaching sessions aimed at supporting development of personal reasons for healthy lifestyle changes (which may include Provider prescribed or recommended treatments) and support behavior change skills and effective goal setting. Evaluate requests for materials from a variety of evidence-based sources and gather quality information for distribution. Assist with virtual webinar/class and group facilitation. Design new class/group offerings with team, as needed. Participate in collaborative projects with department workgroups, including clinical areas. Present Health Education Department Services and offerings to Providers, staff, and a variety of department groups and community organizations. Tally patient/patron engagements, review and use data as a tool for setting team goals. Embrace and follow the guidance of our department’s mission statement: to empower our patients, their families, and our communities to live their healthiest lives by providing accessible, culturally relevant resources and evidence-based health education that inspires action.

     

    **Job Description** :

    EDUCATION:

    _Equivalent experience will be accepted in lieu of the required degree or diploma._

     

    Bachelor's

    TYPICAL EXPERIENCE:

    2 years of recent relevant experience.

    SKILLS AND KNOWLEDGE:

    + Mastery of basic computer skills (Microsoft Suite and EPIC)

    + Excellent interpersonal, organizational, written and verbal skills (including presentation skills)

    + Self-directed, able to set priorities and work independently

    + Familiar with medical terminology

    + Bilingual in English and Mandarin Preferred

    + Motivational Interviewing knowledge and skill use

    Job Shift:

    Days

    Schedule:

    Part Time

    Shift Hours:

    8

    Days of the Week:

    Variable

    Weekend Requirements:

    Occasionally

    Benefits:

    Yes

    Unions:

    No

    Position Status:

    Non-Exempt

    Weekly Hours:

    24

    Employee Status:

    Regular

     

    Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

     

    Pay Range is $44.97 to $58.46 / hour

     

    _The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package._ _​_