"Alerted.org

Job Title

Workplace Experience Coordinator

Job Description Summary

The Workplace Experience Coordinator is a key member of the Cushman & Wakefield onsite account team for the client. This individual provides a positive experience at the client’s offices, ensuring that employees feel well supported, productive, and safe in a well-maintained environment.

The coordinator will provide tactical support related to workplace tools, processes, and facilities operations to ensure the office remains functional, welcoming, and ready to receive employees each day. This individual will be the eyes and ears of the workplace, the first line-of-response for all employee needs, and a liaison between internal teams, vendors, and property management to elevate the employee experience and maintain operational excellence.

Job Description

Responsibilities:

+ Help plan, facilitate, and coordinate events held in the office.

+ Greet visitors and coordinate badging with office security.

+ Maintain conference/group room and event scheduling and preparation.

+ Maintain office aesthetics, cleanliness, and organization.

+ Initiate and manage operations tasks – e.g., service ticket system requests; office systems and equipment repairs; furniture or internal office moves; coordination of office safety programs; and ergonomic assessments.

+ Track office supply expenditures, process purchase orders, track invoicing, and reconcile purchase card expenses.

+ Monitor space utilization and assign workstations.

+ Oversee vendor/service-provider relationships related to office and facilities services – e.g., coffee/snacks, office supplies, shredding, first aid, HVAC, janitorial, pest control, and plant maintenance.

+ Conduct regular facility inspections to ensure cleanliness, safety, and functionality of all spaces.

+ Coordinate preventive maintenance and repairs for building systems (HVAC, lighting, plumbing, etc.).

+ Serve as liaison to landlord/property management on all building/site/maintenance issues and ensure timely resolution.

+ Support emergency preparedness and business continuity planning, including fire drills and safety equipment checks.

+ Manage mail/package handling – receiving, delivering, shipping, etc.

+ Liaison and support/coordinate between multiple departments.

+ Order and maintain inventory of conference center and office supplies.

+ Create and manage work orders in multiple systems and follow through to completion.

+ Review and process vendor proposals, work orders, invoices, and payments.

Skills:

+ Experience in a fast-paced, professional setting preferred.

+ Strong organizational skills and attention to detail.

+ Excellent time management and multitasking abilities.

+ Eagerness to learn new technologies and systems.

+ Ability to adapt quickly to changes in the office environment.

+ Strong interpersonal and communication skills.

+ Proactive and self-directed with the ability to identify and address facility needs independently.

Qualifications:

+ High School Diploma or GED equivalent.

+ Minimum of 2 years of experience in facilities, workplace operations, and/or customer service/hospitality industry.

+ Experience reconciling budgets for day-to-day workplace operations.

+ Familiarity with building systems, vendor coordination, and workplace safety protocols is a plus.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at **1-888-365-5406** or email **[email protected]** . Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”