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Campus Title: ATTAIN Lab Coordinator

State Title: Instructional Support Associate

Department: SUNY EOC ATTAIN Lab

Bargaining Unit: UUP-08; view our units state benefits summary here!

Professional Rank and Salary Range: SL-2; $51,300 - $55,000

Duration: Calendar Year (this position works year-round); 8:30am-5pm

*Please note, this position is located at our Syracuse EOC location!

Since 1969, the Syracuse EOC has provided adult learners with "a second educational chance." Faculty and staff continue to share the Center's mission to improve our students' academic and vocational skills and expand their educational and employment opportunities. Our goal is to be a resource to the community and a leader in vocational and workforce development education.

The State University of New York (SUNY) ATTAIN (Advanced Technology Training and Information Networking) labs are community-based centers providing free educational, occupational, and career development courses across New York State. These programs utilize advanced technology training to enhance participants' computer literacy, academic readiness, and job preparedness, equipping them with essential educational, vocational, and technological skills for today's tech-driven world through self-paced courses and certifications.

Brief Description of Duties:

SUNY Morrisville is seeking an ATTAIN Lab Coordinator.

ATTAIN Lab Coordinator will provide on-site and remote coordination and facilitation of activities contained in the ATTAIN lab. These include participant intake, needs assessment, software navigation support, student training, workshop facilitation, program development, and community outreach/partnership building

This position will work to achieve the enrollment, usage and outcomes specified in their performance objectives and Program Year Plan (PYP).

The ideal candidate will have a passion for assisting adult learners from diverse backgrounds achieve academic and career goals.

Primary Responsibilities include but are not limited to:

Program Planning & Implementation

+ Work with EOC departments to create programming for SUNY EOC GED, ESOL, and Workforce Development classes

+ Develop training schedule, coordinate with instructors on scheduling, and assist in curriculum development that integrates ATTAIN training software

+ Oversee integration of ATTAIN software, account creation, and consultation on courses for tutoring lab

Student Advisement & Training

+ Assist students in identifying interests and career/academic goals to develop tailored action plans

+ Facilitate both in-person and virtual orientation and training sessions to enrolled participants for ATTAIN services and self-paced resources

+ Example: Academic Preparation, Career and Technical Education, ESL and Language Learning, Microsoft Certification training resources and any additional online third-party resource(s)

+ Microsoft Office basics, digital literacy, and job-readiness training in a group or 1:1

+ Proctor certification exams through ATTAIN's Certiport Authorized Testing Centers

Enrollment & Account Management

+ Conduct ATTAIN enrollment process and determine participant Temporary Assistance for Needy Families (TANF) eligibility

+ Maintain participant records utilizing ATTAIN's Learning Management System and third-party courseware accounts

Workshop/Program Design & Facilitation

+ Assist with implementing curriculum for new programs, develop learning activities based on ATTAIN Lab courseware for EOC classes and outside partnerships

+ Develop outlines and materials to facilitate a variety of workshops with EOC classes and outside partnerships based on unique needs of the organization or class

Community Engagement & Partnership Building

+ Support outreach and community engagement to support potential partnerships based on strategic fit, alignment with organizational goals, and potential impact on the lab's mission and objectives

+ Nurture ongoing relationships with partners, collaborators, and referral sources to strengthen engagement and maximize opportunities for collaboration and referrals

Data Tracking and Reporting

+ Support and track self-paced participant learning performance and outcomes

+ Submit monthly status reports and maintain regular communication with UCAWD, Program Coordinator and Site Supervisor

+ Track attendance and completions and assist with reporting data to be entered into Banner

Lab Maintenance

+ Create and maintain a clean, comfortable, and orderly learning environment in the lab

+ Report any technical issues, maintain lab calendar, and work with IT Support to resolve technical issues

Recruitment

+ Create promotional materials and participate in tabling/community events to increase awareness and enrollment

Job Requirements:

Minimum Qualifications

+ Bachelor's Degree

+ Proficiency with computer software applications

+ Experience working with underserved/underprepared populations

Preferred Qualifications:

+ Two+ years' experience working with adult population (training, advising and/or mentoring)

+ Experience working with Temporary Assistance for Needy Families (TANF) recipients

+ Experience managing multiple projects and meeting deadlines

+ Microsoft Certifications

+ Experience managing enrollment accounts and the intake processes using an online management system.

+ Strong interpersonal, oral and written communication skills.

+ Strong organizational and presentation skills

+ Proficient working knowledge of Microsoft Office applications

+ Ability to promote professional and ethical behavior and work independently as well as part of a team

Additional Information:

SUNY Morrisville is committed to creating a vibrant community enriched by diverse perspectives, talents and experiences, and prohibits discrimination in employment based on gender, race, ethnicity, nationality, physical capability, age, creed, sexual identity, veteran status, and economic means. We encourage applications from candidates who share this commitment and will contribute to the diversity of our college community. AA/EEO/ADA

In accordance with the "Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act" institutions of higher education are required to prepare an annual report containing information on campus security policies and campus statistics. This report includes statistics for the previous three years concerning reported crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by SUNY Morrisville; and on property within, or immediately adjacent to and accessible from the campus. The report also includes institutional policies concerning campus security, such as policies concerning sexual assault, and other matters. You can obtain a printed copy of this report by contacting SUNY Morrisville University Police at (315) 684-6410, Office of Student Rights and Responsibilities at (315) 684-6070, Office of Human Resources at (315) 684-6038 and or by accessing the following web site: https://www.morrisville.edu/contact/offices/university-police/clery-act