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Overview

REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.

This job contributes to REI’s success by advancing REI’s business objectives while protecting the co-op’s assets. The Director of Asset Protection Field Operations is responsible for the leadership and oversight of the comprehensive asset protection function(s) and team(s), primarily focusing on store and distribution center operations. The Director’s duties include total enterprise loss prevention strategies as well as theft prevention and security programs across the enterprise. In addition, this role may take on additional opportunities such as supporting Internal Audit functions, or other areas where similar skill sets are needed. The Director works in close collaboration with leaders in Stores, Merchandising, Sales & Customer Support, Supply Chain, HR, Legal and HQ.

While this role is remote, travel is an essential component of the job. You will be required to travel up to 50% of the time.

Responsibilities and Qualifications

In this role, you will:

+ Identify and communicate key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.

+ Support the implementation of company programs, procedures, methods and practices to promote REI key messages.

+ Challenge and inspire employees to achieve business results.

+ Ensure employees adhere to legal and operational compliance requirements.

+ Oversee training and development of employees directly and indirectly managed and makes effective staffing decisions.

+ Conduct and ensure the completion of performance reviews.

+ Provide coaching, direction and leadership support to employees in order to achieve department, company and customer results.

+ Establish and maintain visibility within the department.

+ Monitor operational statistics, reports trends, variances and issues, and takes appropriate action.

+ Lead the development and implementation of the strategic goals of the Asset Protection function, in collaboration with input from key stakeholders and cross-divisional partners.

+ Lead a team of managers to select, train, develop, supervise and evaluate asset protection team members.

+ Develop and oversee asset protection strategies and awareness programs to reduce losses

+ Direct and/or oversee investigations into theft, fraud and other policy violations related to asset protection/loss prevention.

+ Monitor compliance with company policies and procedures related to physical security and asset control.

+ Oversee the physical security of the stores and the secure transport of merchandise to the stores.

+ Monitor shipping and receiving procedures and makes recommendations for process improvements to reduce potential inventory loss.

+ Maintain security related equipment, including, but not limited to, locks, safes, merchandise protection, burglary alarms and cameras.

+ Partner with Human Resources, Store Operations, Sales & Customer Support, and Leadership to ensure efficient execution of asset protection and shrink control processes and procedures.

+ Partner with Human Resources and Legal on asset protection-related matters.

+ Models and acts in accordance with REI’s guiding values and mission.

Required Skills & Experience

+ Bachelor's degree in a related field or equivalent work experience.

+ 10+ years of progressive retail/distribution center asset protection experience or related retail experience with at least five years in a leadership role with responsibility for strategy development.

+ Significant experience with and knowledge of loss prevention and asset protection operational procedures.

+ Familiarity with applicable laws and regulations.

+ Makes effective organization and people decisions in a manner consistent with REI's values and ethics.

+ Effectively plans, executes, and fosters change in company direction.

+ Builds capacity of individuals and teams through effective employee development, involvement, communication, an supervision efforts.

Closing

**At REI, we believe the outdoors is for all.** We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.

Pay Transparency

We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.

REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here (https://foryourbenefit-rei.com/) for a detailed overview of benefits plans by employee profile.

Pay Range

$140,300.00 - $238,600.00 per year