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About this role:

Wells Fargo is seeking a Senior Specialty Systems Operations Mainframe Engineer who will be responsible for supporting the various Mainframe Payment Applications within GPLT.

In this role, you will:

+ Lead or participate in managing all installed systems and infrastructure, moderately complex application upgrades and vulnerability remediation efforts, within the systems Operations functional area

+ Lead team to meet moderately complex technical deliverables while leveraging solid understanding of technical process controls or standards

+ Act independently as a liaison for the line of business in support of daily inquiries, problem and incident management, project delivery, and escalations by following established guidebooks

+ Liaise with functional or operational managers to understand their current and future information needs and develop plans and schedules for integrating these needs into existing operations

+ Recommend solutions to resolve technical issues and achieve highest levels of systems and infrastructure availability by automating platform activities to lower human intervention time on related tasks

+ Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability

+ Facilitate discussions on preventative action, root cause analysis and resolutions with service management

+ Collaborate and consult with peers, mid-level managers, vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability and reliability

+ Provide training and mentoring to lower experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards

+ Collaborate with development teams to update business continuity plans and provide input on development of new and existing support guidebooks

Required Qualifications:

+ 4+ years of systems engineering or technology architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

+ 4+ years of software design and development experience in leading/managing mainframe applications in a high-volume production environment

Desired Qualifications:

+ z/OS, CICS, COBOL, IMSDB, DB2, NDM, MQ, JCL, REXX, Endevor, BMC Mainview experience preferred

+ Experience with one or more Observability/Monitoring tools: Mainview, Elastic, Kibana, Grafana, AppDynamics, Splunk, and Dynatrace

+ ServiceNow experience

+ Incident Management experience

+ Ability to work in a fast-paced deadline driven environment

+ Experience supporting and working with offshore teams

+ Excellent verbal, written, and interpersonal communication skills

+ Strong organizational, multi-tasking, and prioritizing skills

+ Ability to work effectively, as well as independently, in a team environment

+ Knowledge and understanding of secure SDLC (System Development Life Cycle) methodologies, including static/dynamic testing

+ Demonstrated ability to work in a geographically distributed team (including onshore and offshore)

Job Expectations:

+ Ability to work additional hours as needed

+ Position offers a hybrid work schedule.

+ This position is not eligible for Visa sponsorship

+ Flexibility to work in a 24/7 environment

+ Ability to work nights, weekends, and/or holidays, as needed

Posting Locations:

+ 1525 W Wt Harris Blvd, Charlotte,NC

+ 2600 S Price Rd, Chandler, AZ

+ 194 S Wood Ave, ISELINE, NJ 08830

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$96,600.00 - $188,900.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

+ Health benefits

+ 401(k) Plan

+ Paid time off

+ Disability benefits

+ Life insurance, critical illness insurance, and accident insurance

+ Parental leave

+ Critical caregiving leave

+ Discounts and savings

+ Commuter benefits

+ Tuition reimbursement

+ Scholarships for dependent children

+ Adoption reimbursement

Posting End Date:

9 Jun 2025

*** **_Job posting may come down early due to volume of applicants._

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

**Req Number:** R-463748