• Scheduling Coordinator - Transplant

    Baylor Scott & White Health (Dallas, TX)


    About Us

     

    Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

    Our Core Values are:

    + We serve faithfully by doing what's right with a joyful heart.

    + We never settle by constantly striving for better.

    + We are in it together by supporting one another and those we serve.

    + We make an impact by taking initiative and delivering exceptional experience.

     

    Benefits

     

    Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

     

    + Eligibility on day 1 for all benefits

    + Dollar-for-dollar 401(k) match, up to 5%

    + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more

    + Immediate access to time off benefits

     

    At Baylor Scott & White Health, your well-being is our top priority.

     

    Note: Benefits may vary based on position type and/or level

    Job Summary

    The Scheduling Coordinator Transplant coordinates scheduling for pre and post-transplant patients. This includes tests, procedures, and consults as needed by protocol or clinical need.

    Essential Functions of the Role

    + Schedule and coordinate multiple appointments, procedures, and tests for patients. This includes transplant evaluation, waiting list, and post-care. The evaluation includes 20 separate appointments that must be coordinated within one week.

    + Contact patient before and after appointment is scheduled to confirm date and times.

    + Make changes to patient's schedule as needed (i.e. cancellation and rescheduling).

    + Establish, maintain, and update patient's chart for visit and send patient information to appropriate physician offices for appointments, as requested.

    + Input patient appointments and information in appropriate databases.

    + Medicare Cost Report data entry.

    + Prepare a wide variety of word processing tasks for correspondence to patients and department data (Word and Excel).

    + Gather patient clinical data from outside offices as needed for chart, appointments, and patient follow-up.

    + Chart incoming patient information and distribute to coordinators and physicians.

    + Assist in transplant clinics with posting labs and scheduling appointments as needed. Prepare patient information through data entry and copying for selection committees.

    + Maintain office supplies for appropriate area.

    Key Success Factors

    + Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.

    + Ability to operate computer, fax, copier, scanner, and telephone.

    + Must be able to multitask.

    + Ability to follow instructions and respond to upper management's directions accurately.

    + Must be able to work autonomously, prioritize work activities and use time efficiently.

    + Must be able to maintain confidentiality.

    + Must be able to demonstrate and promote a positive team-oriented environment.

    + Must be able to stay focused and concentrate under normal or heavy distractions.

    + Must be able to work well under pressure and/or stressful conditions.

    + Must possess the ability to manage change, delays, or unexpected events appropriately.

     

    Belonging Statement

     

    We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

    QUALIFICATIONS

    + EDUCATION - H.S. Diploma/GED Equivalent

    + EXPERIENCE - 2 Years of Experience

     

    As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.